Job Description

Senior Storage Engineer - Storage & Backup Role description Responsible for administering the LSEG storage and backup infrastructure, ensuring enterprise storage, backup, and archive services for LSEG are resilient and performant. The successful candidate will work in the Storage and Backup support teams for LSEG, where our mission is to provide a high level of service to all group companies ensuring that data I/O has the lowest possible latency and is recoverable on-demand. Key responsibilities of the role Log and own all assigned incidents, problems and requests relating to storage, backup, archive and manage them through to restoration or resolution in accordance with the service level agreements to meet business needs. Provide regular updates on progress of incidents and requests to ensure satisfaction with the service before closing the incident or service request. Prioritize and clearly account for work. Ensure that time recording for BAU and project activities are accurately recorded. Be self-motivated in keeping technical knowledge up to date. Provide out of hours support on a rota basis. Understand the technology direction for the storage service and apply this to technical allocations and deployments. Work closely with the service and change management teams to ensure that all changes, operational and project comply with the minimum services standards and that service risks are minimized, and the service excellence process is a key area of focus. Ensure that the storage estate is maintained, highlighting operational requirements to refresh or replace technology to Storage Team Lead or Engineering in a pro-active and timely manner. Ensure that licensing and asset management is accurate, up to date and compliant. Capacity management including an awareness of data retention policies within LSEG. Key behaviours and skills required: Working experience 5+ year previous experience in a similar technology-based role, including dealing with the specific technologies listed. Education Bachelor\'s degree or equivalent in an IT related discipline IT Skills Broad technical knowledge of subject matter on at least two of below technologies and should be able to apply this knowledge to solving problems. Good working Knowledge of Below Storage Infrastructure NAS PURE ,NetApp C MODE, EMC ISILON, Hitachi NAS EMC SAN, Hitachi enterprise storage systems Backup tools - Rubrik, TSM, Avamar, Netbackup Brocade & Cisco enterprise storage area networking systems Soft Skills Good oral and written communication skills, including to ability to articulate complex issues and activities at an appropriate level for the audience. To work within the standards and guidelines of LSEG with an understanding and appreciation of the objectives of the business and services provided. A capability to develop effective working relationships with colleagues and external vendors is beneficial. At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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