Job Description

WPP is the transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world\'s biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world\'s biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. WPP IT provides IT services for WPP, the world\'s largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world\'s most creative brands. Visit our LinkedIn page to see what we\'re up to! #LI-Hybrid Why we\'re hiring: At WPP, technology is at the heart of everything we do, and it is WPP IT\'s mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP\'s petabytes of data. GroupM is the world\'s leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, MediaCom, Wavemaker, Essence and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis and data and technology company Choreograph. GroupM\'s portfolio includes Data & Technology, Investment and Services, all united in a vision to shape the next era of media where advertising works better for people. By leveraging all the benefits of scale, the company innovates, differentiates and generates sustained value for our clients wherever they do business. The GroupM IT team in WPP IT are the technology solutions partner for the GroupM group of agencies and are accountable for co-ordinating and assuring end-to-end change delivery, managing the GroupM IT technology life-cycle and innovation pipeline. This role will work as part of the Local Systems Team for APAC. It will be responsible for the implementation, support, and maintenance of various local applications. It will be responsible for developing and designing user interactive applications, automated workflows and BI solutions for various business initiatives which would allow the business to achieve their KPIs and goals. It will also play a crucial role, by working with the business, in gathering requirements and translating complex technical requirements into effective and succinct requirements What you\'ll be doing: Analysis & Implementation Design and develop business solutions for the enterprise using VB6, C#, SQL Server, ASP.NET, Azure, PowerApps, PowerBI and other related Microsoft technologies. Work with project teams throughout the implementation process of new applications. Advise on best practices, create support guide documents, provide training and regular follow-ups. Help Project teams define, build/configure all our products to high standards. Develop a thorough understanding of user demands, usability and functional issues in your region. Consolidate and prioritize issues, relaying new requirements or change requests to the project team. Support, Maintenance & Training Become an expert end user of the applications within the programme. Develop in-depth and comprehensive knowledge of the functionality available, champion the products in the region. Provide excellent client service to the user base in your region, actively working to provide solutions to business challenges. Attempt to analyse the cause of all problems and either provide the End Users with a solution, workaround, or escalate the issue to global support. Verify, manage, track and regularly communicate the status of issues reported between the user base in the region and the support team. Providing daily support, troubleshooting, configuration, installation. Testing & Documentation Actively participate in the evaluation and testing of new releases. Also work to engage and guide business users to test new releases of applications within the program. Provide support for new releases and communicate new release information to the user base, providing training and end user documentation on new features. Contribute to applications end user support portal to facilitate knowledge sharing, extend support offered in other regions and enable end-users to become more self-reliant What you\'ll need: 5-7 years\' experience in application development. In depth experience with Microsoft products and tools, such as VB6, C#, ASP.NET, SQL Server, Azure Experience with O365 SaaS development applications, such as PowerApps, Power BI, MS Flow, etc is a plus. In depth understanding of development tools and related development methodologies (Agile, Waterfall, etc.) Ability to quickly learn and understand new products, new IT systems and tools. A proactive, \'can do\' (initiative), \'flexible\' mindset with a desire to help the team wherever the needs are (team player). Desire to join a dynamic team and grow by learning and doing. High focus on customer service and satisfaction. Who you are: You\'re open : We are inclusive and collaborative we encourage the free exchange of ideas we respect and celebrate diverse views. We are accepting: of new ideas, new partnerships, new ways of working. You\'re optimistic : We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You\'re extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry we provide extraordinary every day. What we\'ll give you: Passionate, inspired people - We promote a culture of people that do extraordinary work. Scale and opportunity - We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work - Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge If this role hasn\'t captured your interest, that\'s ok! Would you consider sharing your opinion At WPP, we\'re always trying to improve our hiring process, so your feedback is appreciated. Don\'t worry, all responses will not influence any future applications that you may make. https://forms.office.com/r/JdFf70VQdP WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. When you click the \'Submit Application\' button below, this will send any information you add below to WPP. Before you do this, we think it\'s a good idea to read through our Privacy Policy: https://bit.ly/secrets-kept. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. WPP is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. Please read our Privacy Notice for more information on how we process the information you provide.

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