Role Overview :
As a Career Counsellor / Senior Career Counsellor (Inside Sales), the role involves engaging with prospective students, providing detailed information about UG & PG programs, guiding them through the admission process, and converting leads into enrolments.
Key Responsibilities :
- Counselling prospective students on UG & PG programs
- Handling counselling through data calling and online chat platforms
- Advising students on degree programs and admission procedures
- Handling student queries over calls and online channels
- Converting leads into successful admissions
- Maintaining daily call, lead, and walk-in records
- Collecting and consolidating feedback from prospects
- Working towards daily, weekly, and monthly sales targets
Eligibility & Skills :
- Bachelor's degree in any discipline