Job Description

Job Title: Senior Captain

Job location: Trivandrum

Education: BSC (Catering) or Hotel Management or 7Yrs of Experience

Timing: 12hrs including rest (2 hours)

Experience: More than 7 yrs experience as a head Waiter or Senior Captain

Age above 30+

Duties and Responsibilities:

Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guest with table reservation. Assist guest while seating. Ensure guest are serviced within specified time. Has a good knowledge of menuand presentation standards. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Able to answer any questions regarding menu and assist with menu selections. Able to anticipate any unexpected guest need and reacts promptly and tactfully. Always applies service techniques correctly at all times, and serving Food items with enthusiasm. Serve food coursesto guests. Settables according to type of event and service standards. Record transaction/ orders in Point of Sales systems at the time of order. Communicatewith the kitchen regarding any menu questions, the length of wait and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check with guests to ensure satisfaction with each food course. Responsible for clearing, collecting and returning food and beverage items to proper area. Maintain cleanliness of work areas, glass, etc. throughout the shift. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. Present accurate final bill to guest and process payment. Perform shift closing on the Point of sales terminal and tally cash and creditcard settlements. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. Ensures that hotelbrand standards and SOP's are consistently implemented. Work with fellow staffs and manager to ensure that the restaurant achieves its full potential. Completes the daily responsibilities that are set for each individual shift. Complete closing duties, including restocking items, turning off lights, etc. Conducts monthly inventorychecks on all operating equipment and supplies. Take an active role in coachingand developing junior staff.
Salary: Rs. 21k - 23k (depending on experience and qualification) + food and accommodation with statutory benefits

Job Type: Full-time

Pay: ₹21,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Experience:

* total work: 7 years (Preferred)