Job Description

Freshworks Mid Tier Team is looking for a highly skilled and experienced Senior Business Development Executive to join our sales team. You will be responsible for maintaining and developing relationships with key accounts, driving sales growth, achieving revenue targets, and maximizing customer lifetime value through cross-selling and up-selling opportunities. Develop and maintain relationships with key accounts, ensuring customer satisfaction and retention. Identify new business opportunities. within the portfolio of accounts managed and generate sales leads to achieve revenue targets. Build and manage a sales pipeline, including forecasting and reporting on sales metrics. Maximize customer lifetime value by identifying and pursuing cross-selling and up-selling opportunities. Work closely with cross-functional teams, including product, marketing, and customer success, to ensure customer needs are met and exceeded. Collaborate with customers to understand their business needs and provide solutions that meet their requirements and stay up-to-date with industry trends, market developments. Qualifications Proven track record of establishing themselves as a strategic trusted advisor to clients Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels. At least 4 yearsexperience with software / IT sales. Very Strong written and verbal presentation/communication skills (ESSENTIAL) Self-starter who can own ongoing customer success of both large and small clients. Ability to report and share client\'s status on a timely/pre-defined interval. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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