Job Description

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Job Title

Sr Business Analyst

Location (s)

Thiruvananthapuram, COK

Years of Experience

3 years



We are for looking for an experienced Business Analyst to strengthen our Implementation Team for Travel & Hospitality line of business. The role presents an opportunity to gain exposure to working with global travel companies and a range of systems. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

The role will involve interacting with the solution and technical architects, developers, and quality engineering teams on requirements gathering, project initiation, project deliverables, solution design, testing and implementation. Reporting to the Senior Business Consultant, this role will involve collaboration with the multiple teams both internally and externally in a fast-paced and challenging environment.

Role & Responsibilities

• Embed consistency of approach, documentation, and management of requirements from inception to delivery.
• Work closely with different business units to identify required enhancements, assist in system reviews, analyse data, solution design, and provide support through to implementation.
• Work with Product R&D teams on designing solutions and implementation of deliverables.
• Good understanding of Agile methods including knowledge of SAFe, and SCRUM and applying agile ceremonies.
• Ensure awareness of relevant regulatory requirements that impact the development of solutions.
• Experience in identifying, owning, and managing risks and issues including mitigation and remediation throughout the life of the project.
• Prepare, co-ordinate and perform various testing phases like SIT, UAT and ensure post implementation support and handover.
• Develop good working relationships and communication with all business teams.
• Respond promptly to internal and external team and ensure their needs and requests are addressed.
• Co-ordinate and perform user training and support.
• Ensure awareness of relevant regulatory requirements that impact the development of solutions.
• Ensure team training and process documents are reviewed and updated.

Technical Qualifications

You will have at the least 3 years\' experience as a Business Analyst, basic SQL skills (Data analysis, investigation, extracts), proven testing and UAT experience, an understanding of the SDLC, both traditional Waterfall and Agile and demonstrated specification and business writing skills. You will have an excellent communication, effective negotiations skills at all levels of organistion. Knowledge and experience in the travel domain, loyalty and CRM experience is preferred.

At IBS Software, you can look forward to:

• Gaining deep domain expertise in the (TTL) Travel, Transportation & Logistics domain
• Working with the latest technologies & cutting edge tools to redefine the travel sector
• Enjoying the many benefits of a stable SaaS based product company
• Partnering with some of the biggest airlines, busiest airports, top tour & cruise providers, well known hotel chains, and large energy companies to augment their mission-critical operations
• A diverse, global work culture with some of the brightest minds in the industry
• A competitive benefits package, flexible work life polices, transparent rewards & recognitions, continuous learning and development, medical benefits, and fun at work policies.

Equal Employment Opportunity Statement

IBS Software is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran\'s status or any other characteristic protected by law.

IBS Software