Location: Bangalore, India About Us Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets. Our portfolio includes policy administration, billing, and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens’ digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 600 organizations, Sapiens’ team of over 4,000 employees operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA, and Asia Pacific. For more information: www.sapiens.com. s: Work closely with customer to identify, analyze, validate and document business processes and functional requirements. Oversee proper implementation by providing functional specifications and acceptance criteria. Act as a liaison between the customer business users and the project development and testing team.
Understand and document customer’s functional and technical requirements, user stories, and acceptance scenarios.
Specialize in Sapiens IDIT application; Understand limitations and possibilities of the system and their implications on the business processes and functionality.
Initiate and oversee project solution design
Provide presentations and demonstrations on Product Features
Functional support to development teams in design processes
Functional support to the testing teams by preparing test scenarios and participate in system testing before releases to the customers
Write new requirements / User Stories documents, for new functionalities (CRs, new features, etc.).
Assist Sapiens RI 2nd and 3rd line support representatives in analyzing and reproducing incidents reported by the customer.
Participate in training activities of employees and customers.
Support the TW with updating product documentation
Requirements:
Education : BE and MBA - MUST
Experience required is minimum 5 years.
Excellent analytical skills
Experience with information systems (such as ERP) at a super user level
Experience with Financial services / Systems. Excellent command of the insurance business (experience in the actuarial or insurance fields)– must, Reinsurance is advantage
Ability to match between customer functional requirements and application system options/functionalities in an efficient way.
Insurance business knowledge - an advantage
Excellent communications skills English (mother tongue level) – must
Representative
Willing to travel extensively
Experience with overseas customers.
Excellent analytical skills
Experience with core organizational product implementations
Ability to match between customer functional requirements and application system options/functionalities in an efficient way.
Please note: All work is conducted in English
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