Job Description

About the Opportunity Job Type: Permanent

Application Deadline: 15 September 2022

Department Description

The Department is responsible for Web, Client Interface, Data, Record Keeping and Transfer Agency systems of the Retail offering. The core engine allows dealing, income distributions, payment processing, customer accounting and record keeping etc. There is interaction amongst various web teams which provide Instruction/Service triggers to invoke functional processing and deal creation; and also with various data and reporting platforms to fulfil their data needs. The dynamics of stake holder management are complex because the Transfer Agency product is being enhanced to meet the needs of various Product owners; lines of Business and Concurrent Projects.

Purpose of your role

Business Analysts are responsible for the analysis and evaluation of customer business problems and the development of solutions to meet business requirements. They act as the primary interface between business unit end users and systems development/applications and programming areas. They analyze business systems and/or business processes to identify user needs, document requirements, and address operations/process issues/improvements to accomplish business objectives.

The successful candidate will take responsibility for addressing and supporting the UK and European business projects for new and existing products and functionality initiatives across our systems. The role will encompass the full spectrum of business analyst activities through the full project life cycle. Relationship management skills for the various business contacts for the area will be important to ensure a superior service to our clients is maintained.

Key Responsibilities

• Understand complex business issues and has the ability to understand the technical implications associated with business requirements
• Data Analysis and producing data mappings between various data and reporting platforms
• Acting as Data owners, understanding end to end journey from business as well as data perspective.
• Analysing the impact of upstream changes, in terms of data and communicating downstream impact as well.
• Understanding Data Lifecycle
• Creating Data Catalogues
• Writing User Stories and helping with solutions
• Leading Story walkthroughs and 3 Amigos sessions for the delivery teams
• Doing extensive data analysis, and deriving business insights from data.
• Help with UX and UI designs
• Help with understanding the current and proposed Operational Processes.
• Help with BPM workflows
• Handle a demanding work environment and maintain a very high level of deliverable quality
• Interact with all levels of the business community, seeking approval from all stakeholders of the projects
• Define the scope of a business requirement, decide the approach and produce the specification.
• Drive the analysis effort from start to end for a given area keeping various stakeholders in the loop and getting approvals/sign offs from them.
• Assess and ensure that the solution being delivered is fit for purpose.
• Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business and tracking these across multiple systems groups
• Working with business leads within the team to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
• Functionality co-ordination across multiple system projects delivering common, re-usable functionality using service-oriented patterns
• Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
• Driving user acceptance criteria with the customer
• Co-ordinate with onshore-offshore UK/India business analysts. Work with onshore-offshore UK/India development teams
• Interact & work with third party partners and suppliers
• Stay abreast of key emerging products / industry standards in the Business Analysis arena
• Contribute to BA forum, lead process improvement initiatives

• 3-6 years of total work experience in Technology
• 2-4 years as a Business Analyst in Financial Services preferably in Asset Management Industry

• Experience of business process re-engineering, analysis, user requirement gathering, gap analysis
• Strong SQL query writing skills, and be able to do in-depth data analysis.
• Acting as Data owners, understanding end to end journey from business as well as data perspective.
• Analysing the impact of upstream changes, in terms of data and communicating downstream impact as well.
• Ability to progress the analysis and drive decisions to close open issue through discussions with multiple stakeholders.
• Must be strong in translating business requirements to technical resources (internal and external) in supporting the project
• Delivery and results focused
• Stakeholder management.
• Strong customer awareness & business focus
• Fair idea of Agile methodology, familiar with Stories - requirements artefact used in Agile
• Excellent inter-personal, communication, documentation, facilitation & presentation skills
• Good experience of using tools like Jira, confluence

• Practical experience of working with agile/dynamic software development methodologies e.g. DSDM, XP
• Experience of working to a recognised quality methodology e.g. ISO 9000, CMM, PRINCE2, SSADM, FSDM
• Experience of cost benefit analysis, workshop facilitation & business case development
• Experience of working with web technologies
• Proven ability to understand and manage senior stakeholders.
• Knowledge in B2C & B2B Architectures & Models
• Any skill related certifications/formal trainings would be an added advantage

• Enthusiasm for an agile approach to development
• A real desire to do things the right way whilst remaining delivery focused
• Ability to handle multiple assignments concurrently.
• Innovative and enthusiastic about business/financial domain and using it appropriately to solve problems
• Good interpersonal skills, confidence and ability to interact professionally with people at all levels
• Strong customer awareness and business focus
• Motivated, flexible and with a 'can do' approach
• Team player with commitment to achieve team goals
• Disciplined and conscientious approach
• Ability to handle complex and challenging analysis and be able to define a suitable approach to handle the complexity.
• Ability to understand complex integrated enterprise systems layout.
• Ability to prioritise work and deliver in a complex and
• Keen to learn and develop proficiency
• Ability to thrive in a rapidly changing and expanding environment
• Strong desire to continually expand knowledge and learn new skills