Job Description

Vacancy No

VN1221

Business Unit

Corporate

Job Location

India, Philippines

Employment Type

Full Time

Job Details and Responsibilities

Summary:

As a Senior Basis Consultant in BASIS Operations, you will play a pivotal role in understanding client requirements from both business and technology perspectives and translate them into material improvements in process and procedure for our clients. As part of a 24/7 customer operations team, they will take direct customer responsibility to maintain and upgrade our customers cloud-based SAP environments.



They will contribute to build and maintain standard operating procedures and knowledge articles as well are expected to contribute to methodology and / or automation deployment.

Responsibilities:

You are a confident, experienced and hands on Basis Consultant who has worked across many different applications, databases and operating systems. You want to continue learning new technologies, approaches and solutions. You pride yourself in your ability to solve difficult problems others cannot. You are able to think outside the box and can conceptualize new designs and ways of working. You understand the need to and benefits of automating tasks to the maximum extent possible. You like working with clients, and they like working with you. You are a team player and are happy to share your knowledge with others.

Specific Responsibilities

Release Planning and Coordination:

o Collaborate with project managers, development teams, and business stakeholders to plan release schedules.

o Ensure that release plans align with business objectives and technical feasibility.

System Maintenance and Upgrades:

o Manage and execute system upgrades, patches, and hotfixes.

o Ensure minimal downtime and disruption during system maintenance activities.

o Coordinate with functional teams to validate system changes post-upgrade.

Environment Management:

o Oversee the setup, configuration, and maintenance of SAP environments (development, testing, production).

o Ensure consistency and integrity across different environments.

Security and Compliance:

o Implement and maintain security measures to protect SAP systems.

o Ensure compliance with internal policies and external regulations.

o Conduct security audits and apply necessary patches and upgrades.

Documentation and Reporting:

o Create and maintain comprehensive documentation for all Basis activities and processes.

o Generate and present regular reports on system performance, upgrades, and other critical metrics.

o Be part of a 24/7 rotating shift team on a monthly rotating shift

o Deploying Lemongrass tooling to support the automation of basis and infrastructure activities

Transformation Programs:

o Work on cutting-edge SAP IT transformation programs, analyzing client IT and controlling processes, and providing guidance on the design and implementation of SAP operations.

o Play a lead role in mapping out improvements to client working practices and articulate the value of those changes.

Project Delivery:

o Demonstrate familiarity with SRE (Site Reliability Engineering), ITIL, and TOGAF methodologies

o Leading a stream of work a part of a larger engagement.

o Producing high-quality deliverables, and providing crucial input to shape the strategic direction for discovery, design and implementation projects.

o Leverage and maximize clients' investments in ITSM tools and frameworks.

Transformation Roadmaps:

o Develop comprehensive roadmaps and interim states for transitioning from on-premise SAP basis operations models to SAP Basis Cloud models for hybrid and multi-cloud environments.

Practice and Sales support:

o Support pre-sales activities by creating or contributing to proposals, statements of work and responses to customers questions.

o Demonstrations and be able to articulate the benefits of FinOps services.

o Identification of existing customer sales opportunities

o Contribute to the growth and success of our advisory practice by enhancing market offers, knowledge, and overall strategic goals.

Qualifications

Experience and Qualifications:

We are seeking a candidate with a proven track record in IT FinOps projects, possessing the following experiences and qualifications:

FinOps Expertise:

Proven experience in FinOps projects and initiatives, demonstrating a comprehensive understanding of financial operations in the cloud.

Cloud Financial Governance and CoE Setup:

Establishing and defining Cloud FinOps Centers of Excellence (CoEs) and governance models for mid-sized to large organizations.

Collaboration with IT Procurement:

Experience collaborating with IT procurement teams to optimize cloud-related financial processes.

Cloud Vendor Experience:

Hands-on experience working with one or more cloud vendors, including AWS, Azure, and GCP. Familiarity with cloud contracting models, commitment models, and licensing structures.

Cost Optimization Techniques:

In-depth knowledge of cloud cost optimization techniques across storage, data transfer, compute, database, and monitoring.

Cloud Strategies and Operations:

Proficient understanding of cloud strategies, Dev-Sec-Ops practices, and cloud-based operations.

Tools Experience:

Hands-on working experience in one or more FinOps and Technology Business Management (TBM) tools like Cloudability, Apptio, CloudCheckr, Cloudhealth, AWS Cost Explorer, Azure Cost Management, etc.

Qualifications:

5+ years of experience in Cloud Operations Engineering/Consulting. Degree in a relevant field. Cloud practitioner certification. FinOps certification (Desirable). Minimum of 10 years SAP Basis experience across multiple SAP components Experience with SAP Basis and NetWeaver Administration Hands on experience in supporting customer SAP systems and/or implementing and/or migrating SAP systems preferably to AWS, Azure or GCP Experience in SAP Backup and Recovery, SAP Basis Monitoring, SAP Patch Management, Router Configuration, SAP Kernel Administration and SAP HANA Experience in working in multiple customer environments each directly for the customer or as a 3rd party provider Proficient in ITIL processes especially Incident, Service Request and Problem Management Excellent English language written and oral communication skills Ability to work collaboratively as part of a global team Experience of either AWS, Azure, GCP Candidates hired for this role will be required to work rotating shifts to facilitate 24/7 support Selected applicant will be subject to a background investigation, which will be conducted and the results of which will be used in compliance with applicable law.


Lemongrass Consulting is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, religion, color, national origin, religious creed, gender, sexual orientation, gender identity, gender expression, age, genetic information, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About Lemongrass

Lemongrass (lemongrasscloud.com) is a global leader in SAP consulting, focused on helping organizations transform their business processes through innovative solutions and technologies. With a strong commitment to customer success, Lemongrass partners with companies to drive their digital transformation journeys, enabling them to unlock the full potential of their SAP investments.



We do this with our continuous innovation, automation, migration and operation, delivered on the world's most comprehensive cloud platforms - AWS, Azure and GCP and SAP Cloud ERP. We have been working with AWS and SAP since 2010 and we are a Premier Amazon Partner Network (APN) Consulting Partner. We are also a Microsoft Gold Partner, a Google Cloud Partner and an SAP Certified Silver Partner.



Our team is what makes Lemongrass exceptional and why we have the excellent reputation in the market that we enjoy today. At Lemongrass, you will work with the smartest and most motivated people in the business. We take pride in our culture of innovation and collaboration that drives us to deliver exceptional benefits to our clients every day.