NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today\xe2\x80\x99s \xe2\x80\x98iNTTerconnected\xe2\x80\x99 world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world\xe2\x80\x99s most significant technological, business and societal challenges. With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team? The infrastructure and Operations Engineer is responsible for ensuring the availability of the infrastructure service platforms and/or software. This role responds to situations where standard procedures have failed to fix problems in non-functioning infrastructure service platforms and/or software. Working at NTT The infrastructure and Operations Engineer is responsible for ensuring the availability of the infrastructure service platforms and/or software. This role responds to situations where standard procedures have failed to fix problems in non-functioning infrastructure service platforms and/or software. Key Role and Responsibilities:

• Responsible for ensuring the availability of the infrastructure service platforms and/or software
• Respond to situations where standard procedures have failed to fix problems in non-functioning infrastructure service platforms and/or software
• Implement the infrastructure engineering and operations strategies
• Collaborate closely with development, partners and vendors on design, reliability, and maintenance issues
• Identify new technology solutions and works closely with business owners to forecast future needs
• Recommend cost effective procedures, policies and strategies on vendor selection
• Test and analyse all components of the infrastructure service platforms and/or software
• Maintain the infrastructure service platforms and/or software
• Ensure that infrastructure service platforms and/or software are efficiently utilised,
• Report on overall performance against agreed targets
• Prepare and implement new and changed services to meet defined needs of the organisation and clients
• Maintain and enhance the IT infrastructure service platforms and/or software
• Implementing and executing software updates
• Build IT infrastructure service platforms, software and components in virtualised and cloud computing environment
• Monitor the performance of IT infrastructure service platforms, software and services related to their contribution to organisation performance, security and sustainability
• Monitor, measure and report on infrastructure load, performance and security events
• Identify operational issues and contributes to their resolution
• Automates routine system administration tasks to specification using standard tools and basic scripting
• Contribute to the planning and implementation of infrastructure maintenance and updates
• Contributes to the planning and implementation of infrastructure maintenance and updates

Knowledge, skills and attributes:

• Knowledge in Microsoft Solutions, i.e. design and implementation of Windows Server platforms, Office 365 migrations, Active Directory, Group Policy, System Centre Configuration
• Solid understanding of network switches, network routing, MPLS, network administration, network integration, network security and network advancement
• Knowledge in architecture, design, configuration, and deployment within the Microsoft Azure platform
• Understanding of server and desktop hardware/operating systems, networks, firewalls, etc
• Excellent oral, written and presentation communication skills
• Solid knowledge of IT infrastructure management processes, techniques, risks and best practices
• Knowledge of infrastructure technologies such as system management, system/network administration and development
• Knowledge of server administration, data centre operations, project and change management principles and practices
• Ability to facilitate discussions in order to address emerging problems and opportunities
• Ability to facilitate presentation of technical and complex matters to a diverse audience
• Able to effectively interact with technical & non-technical people
• Ability to evaluate risks, priorities and business benefits, leveraging strong business knowledge
• Solid attention to detail
• Ability to handle multi-task, set priorities and meet deadlines
• Excellent knowledge and understanding of information systems technology areas

Academic Qualifications and Certifications:

• Bachelor\xe2\x80\x99s degree or equivalent in a relevant field of study
• Relevant certifications such as CCIE/CCNP/ITIL/COBIT/PMP/CISA/CISM certifications etc.

Experience required:

• Experience in similar IT roles, with a focus on IT infrastructure engineering and operations
• Proven working experience in a large-scale organisation
• Experience with IT frameworks: ITIL, MoF, CoBIT, Run SAP
• Experience supporting IT infrastructure and service delivery
• Experience working with vendors and/or service providers
• Experience, judgment and drive to plan, make decisions and accomplish individual and team goals
• Experience working in a team-oriented, collaborative environment

Skills Summary Change Management, Continual Improvement Process, Integrated Design What will make you a good fit for the role? Workplace type: Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.








A career at NTT means:

• Being part of a global pioneer \xe2\x80\x93 where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
• Being at the forefront of cutting-edge technology \xe2\x80\x93 backed with a 150-year heritage of using technology for good. With 40% of the world\xe2\x80\x99s internet traffic running on our network and where Emoji were first invented, you can be proud of the group\xe2\x80\x99s many new \xe2\x80\x98firsts\xe2\x80\x99.
• Making a difference \xe2\x80\x93 by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
• Being your best self \xe2\x80\x93 in a progressive \xe2\x80\x98Connected Working\xe2\x80\x99 environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
• Having ongoing opportunities to own and develop your career \xe2\x80\x93 with a personal and professional development plan and access to the broadest learning offerings in the industry.