Job Description

At American Express, our culture is built on a 175-year history of innovation, shared
At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.
Role Description:
The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that deliver trusted and quality data for decision-making processes, big data applications, and analytical users. We are looking for a Sr Associate Product Manager for our partners closely with technology, business, and governance stakeholders to execute the modernization of data platforms, enhance analytical capabilities, and optimize user experience. The ideal candidate demonstrates strong product leadership, technical fluency, and an enterprise mindset - enabling innovation, operational excellence, and measurable business impact.
Primary Responsibilities:

• Define the product vision and strategy for user insights in close partnership with technology teams and business stakeholders across the enterprise.
• Collaborate with product and technology partners to deliver customer centric solutions best tailored to AXP colleague and customer needs.
• Design solutions for BI & Analytical users that overcome on-prem challenges and streamline journeys within public cloud.
• Partner to Develop Enterprise BI Strategies to assist use case teams and deliver seamless user experience.
• Evaluate External BI Tools/capabilities landscape in data asset management and analytics to assess the applicability to Amex Platform.
• Partner with Central Asset Registry to manage ownership lifecycle of Analytical Use Cases in adherence to the defined policies and frameworks.
• Understand the current on-prem big data platform landscape, architect the target state architecture, and execute the modernization roadmap to public cloud infrastructure.
• Building and maintaining relationships with internal and external stakeholders to understand their analytical and data distribution requirements.
• Develop presentations and communicate with various levels of leadership across the enterprise.
• Identify needs, opportunities, gaps, and resolve customer challenges with EDP product offerings and enhancements.
• Define the product vision and strategy for user insights in close partnership with technology teams and business stakeholders across the enterprise.
• Collaborate with product and technology partners to deliver customer centric solutions best tailored to AXP colleague and customer needs.
• Design solutions for BI & Analytical users that overcome on-prem challenges and streamline journeys within public cloud.
• Partner to Develop Enterprise BI Strategies to assist use case teams and deliver seamless user experience.
• Evaluate External BI Tools/capabilities landscape in data asset management and analytics to assess the applicability to Amex Platform.
• Partner with Central Asset Registry to manage ownership lifecycle of Analytical Use Cases in adherence to the defined policies and frameworks.
• Understand the current on-prem big data platform landscape, architect the target state architecture, and execute the modernization roadmap to public cloud infrastructure.
• Building and maintaining relationships with internal and external stakeholders to understand their analytical and data distribution requirements.
• Develop presentations and communicate with various levels of leadership across the enterprise.
• Identify needs, opportunities, gaps, and resolve customer challenges with EDP product offerings and enhancements.

Qualifications:

• Bachelor's degree or above with work experience in information management, strategy, or the payments business
• Product management experience: 1-2-year experience in large scale data as a service products or digital platforms using Agile methodology is preferred
• Proactive: you find a way to solve problems regardless of how unclear they initially appear
• 2+ years of product owner experience in driving agile development processes to deliver new product asks.
• Strong understanding of products and services in Google Cloud Platform (GCP), cloud technology, BI Tools (Strategy, Tableau+, and Power BI) and third-party cloud products
• Knowledge of big data platform architecture, data management, and newer developments in the industry.
• Highly organized and self-motivated individuals can combine problem-resolution, and critical thinking to apply a business lens to design customer-obsessed solutions.
• Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results.
• Inherent customer focus with an ability to interact with leaders at all levels of the organization.
• Possess a unique blend of business and technical savvy, excellent communication & collaboration skills; ability to build relationships, partner with cross-functional teams to deliver on shared objectives.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required