Job Description

Job Overview: The position is an individual contributor role in the Global Facilitation team. This position report to the Senior Manager Talent Development & Learning, India. The role is a part of the Global Human Resources team. The Senior Associate ( open to sub levels) is responsible for basic Functional and Professional Skills trainings, Producing / supporting sessions and administration related activities of the Learning Management System (LMS).
Job Summary:
In this role,

• The Senior Associate / Team Lead will primarily be responsible for leading basic functional and professional skills training programs along with supporting the New Hire Onboarding curricula.
• As a secondary responsibility the Senior Associate / Team Lead will be responsible for being a part of the projects handled by the Learning team and contributing to the same.

Key Competency Areas
Individual Contributor

• Master and deliver the Functional trainings and New Hire curriculums.
• Design and deliver both traditional classroom training and facilitate virtual training sessions.
• Identify and implement process enhancements
• Working knowledge of Financial Concepts
• Embed a clear individual sense of accountability in performing the role
• Display a culture of individual ownership of tasks
• Ensure that the highest level of the Code of Conduct is displayed in your behavior.
• Set and maintain high standards within team as per management expectations
• Support the ‘Risk Excellence’ culture within the business
• Actively participate in appraisal process by completing a self-evaluation and suggesting appropriate development
• Take responsibility for personal development and training.
• Participate in conference calls or meetings and share information appropriately

Skills & Experience

• 3 to 4 years’ of experience working in Global Delivery ( fund accounting/financial reporting/ custody/ corporate actions/ derivatives/ private markets/ bank loans/middle office COE team / structure
• Excellent written & verbal communication
• Client / customer servicing & stakeholder management
• Working in a virtual environment & team
• Playing point for all training related query management activities
• Agile/dynamic & ability to learn new systems & technology
• Reporting & analytical skills
• MS office tools expertise

Good to have attributes / skills

• Worked in financial organizations / process or has financial acumen
• Working in a virtual team / environment
• Savvy on various training technology & systems (includes Learning Management System (LMS) like Cornerstone, PeopleSoft, Saba, etc., office applications)
• Significant knowledge / experience training using live training platforms like WebEx / Zoom, Microsoft Teams meeting, etc.