About this role:

Global Delivery Enablement (GDE) is the service that owns the process, tools, and framework which must be followed across the enterprise to ensure requirements are met when moving work to India & Philippines (I&P). The teams within GDE are Global Solutions Program Office, Strategy, Execution & Program Management, Transition Management, and Data Solutions & Insights.

This role will be part of the GDE Data Solutions & Insights Team, responsible for managing and improving Global Delivery Activity (GDA) data and process management. The team ensures optimized data for success and standardized insights for GDA stakeholders across the company.

You will be independent contributor with data analytic skills and methods to solve problems, capable of create metrics and reports, perform analyses, provide feedback, and deliver insights to support decision making for various enterprise and business initiatives and strategies. It will require solid understanding of the business objectives, formulating the data/reporting/analytic solution and execute/ implement to deliver the solution.

In this role, you will:

• Responsible for maintaining partner relationships, ensuring high quality team deliverables and SLAs
• Working closely with US partners, interacting closely with multiple business partners anchor program managers
• Work independently, foster a culture of healthy and efficient working for the team
• Designing and solving complex business problems by reporting/analytical techniques and tools
• Will be involved directly in the technical build-out and/or support of databases, query tools, reporting tools, BI tools, dashboards, etc. that enable analysis, modeling, and/or advanced data visualization
• Recommends potential data sources; compiles and mines data from multiple, cross business sources.
• Works with typically very large data sets, both structured and unstructured, and from multiple sources
• Develops specific, customized reports, ad hoc analyses and/or data visualizations using tools such as Tableau, PowerBI, Advance excel etc.
• Works with senior/lead consultants or directly with partners, responsible for identifying and defining business requirements and translating business needs into moderately complex analyses and recommendations.
• Works with local and international colleagues and with internal customers, responsible for identifying and defining business requirements and catering to business needs for the team
• Ensures adherence to data management/data governance regulations and policies
• Applies knowledge of business, customers, and/or products/services/portfolios to synthesize data to \'form a story\' and align information to contrast/compare to industry perspective

Required Qualifications, International:

• 6+ years of data analysis and BI reporting experience with or a Bachelor\'s degree or higher in a quantitative field such as applied math, statistics, engineering, physics, computer sciences.
• Hands on experience in Tableau and Power BI Reporting tool- creating solutions with aid of data visualization. This includes but not limited to developing and creating BI dashboards, working on end-to-end reports, deriving insights from data
• Hands-on experience in SQL (Writing and debugging complex SQL code) especially in MS SQL environment
• Well versed with SDLC, production cycle and release management.
• Experienced in working in Agile development with Jira as a tool
• Intellectually curious/ quick thinker
• Good data interpretation and presentation skills
• Willingness/ability to take ownership of a project
• Exceptionally fast learner, able to reach non-trivial SME level under tight deadlines
• High energy, can-do attitude, self-directed, pro-active, self-starter who excels in an environment with limited supervision
• Assist in managing multiple complex exercises in various stages simultaneously
• Assist in managing internal customer expectations while adhering to internal SLA timeframes
• Assist in integrating multiple viewpoints and synthesize key messages

Operating Environment/ Operational Management

• Being able to adapt to change
• Thrives in a collaborative team environment and is able to work effectively with teams in remote locations
• Comfortable in a virtual environment, e.g. conference calls and webinars
• Bring a culture of operational excellence and enhancements
• Good team player
• Relationship Management
• Excellent verbal, written, and interpersonal communication skills and demonstrate strong presentation skills
• Engage with cross culture team members and stake holders
• Engagement and work with multiple senior management stakeholders

Desired Skills:

• Hands on experience on ETL tool such as SSIS
• Hands on experience on Python coding
• Financial services experience
• Understanding Wells Fargo Banking products, systems, and platforms
• Understanding of PEGA workflow application

Posting End Date:
17 Mar 2024
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.