Senior Analyst, Training Coordinator

Year    Bangalore, Karnataka, India

Job Description


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Job Category Sales

Job Details

About Salesforce

We\xe2\x80\x99re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too \xe2\x80\x94 driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good \xe2\x80\x93 you\xe2\x80\x99ve come to the right place.

The Team:
The Global Operations & Technology Delivery Logistics team ensures Sales and Sales Leaders are equipped with the knowledge, skills, content, and tools to maximize productivity and customer success. We solve business challenges with high impact, outcome-based enablement programs to serve our 10,000 sellers world-wide. The Operations & Delivery Logistics team is a strategic partner responsible for orchestrating key stakeholders and driving the operational rhythm to ensure customer success and execution of sales enablement programs.

The Global Operations Delivery Logistics team is expanding to include an experienced Project Coordinator to support the team in audience identification, scheduling, logistics, and tracking the completion, attendance and performance of global enablement sessions. As a Project Coordinator, you will work with Enablement leaders and cross functional teams to deploy skills, product, industry, and coaching programs globally. You will work directly with the delivery team, internal and vendor facilitators, enablement business partners, and sales leader coaches to ensure program deliverables are met according to established scope, timelines, priorities, and budget. You are an ideal candidate if you have a solid track record of successfully managing the logistics and scheduling of global programs, are organized, have strong communication skills, excel in project management, and have experience providing logistics support for virtual events using Zoom technology (including breakout rooms).

Primary Responsibilities

Plan, coordinate, and schedule training sessions, workshops and events, and provide day-of event support.

Create session records, and perform data entry into internal systems and tools.
Manage and monitor virtual and in-person training sessions, ensuring participants have access to all required tools and resources.

Track and monitor enrollment, create attendee rosters, send reminder communications, pre-course work, calendar invitations, surveys, post-course communication, etc. per course requirements.

Book conference rooms, coordinate catering, and coordinate delivery of training supplies

Manage Slack channel communications.

Implement best practices and standards to ensure consistency and quality across the entire portfolio of Sales Enablement programs.

Manage course evaluations and report program performance.

Coordinate with internal resources and third parties/vendors as necessary for the flawless execution of program deliverables.

Skills & Qualifications

Proven working experience in project management, event management, or project coordination.

5+ years of related experience.

Outstanding attention to detail, highly organized, and excels in working independently and with a team.

Ability to assess priorities, manage multiple deadlines, and perform effectively in a fast-paced environment with little supervision.

Excellent oral, written, and presentation skills - confident communicator.

Ability to work under pressure.

Responds well to feedback.

Employee is expected to be available to work in the office 2-4 days a week based on job role/function to organize in person training

Preferred

Experience managing, coordinating, or executing program sessions

In-person and virtual coordination experience

Experience with or understanding of sales

Experience with Google (Sheets, Calendar, Slides, Gmail)

Experience with Quip, Slack, Tableau

Experience using: Zoom/Zoom Breakout Rooms/ Google Apps

Project Management Professional (PMP) / CSM /Agile certified practitioner is a plus

Accommodations

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Posting Statement

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Job Detail

  • Job Id
    JD3237527
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year