Job Description

Job description Business: WPB - CCS FCDS, Global Analytics Center Open positions: 1 Role Title: Manager - Decision Sciences GSC\'s GCB: 6 Location Recruiter Name: Akshay Sinha Kumar Why join us Global Analytics Center (GAC): A mature analytics capability, the Global Analytics Center (GAC), is a hub of advanced analytics competency, providing high-end analytics services across global businesses and global functions. Set-up in India in 2004, GAC has matured into a shared Centre of Excellence comprising 2000+ professionals with offices in Bangalore, Kolkata, Guangzhou and Krakow. The work done in GAC forms a vital input towards strategic planning by the senior management for businesses and enables effective decision making along with addressing unforeseen challenges. GAC is an innovative community leveraging the best of data and analytics capabilities to enable smarter decisions and drive profitable growth. Rightly positioned in the two major intellectual hubs of India, Poland and China, it attracts a rich mix of resources across business consulting, data analysts, decisions scientists and advance analytics professionals. Being in these locations also enables HSBC to leverage talent from the rich academic and start-up ecosystem to keep up to date with the latest in the industry. Today, the GAC team generates value across the group through a wide variety of data and analytic solutions and related business consulting. GAC has become a one-stop shop for the group\'s analytic needs leading the integration of analytics and data-driven decisions not only in traditional areas such as Risk, Retail, Wholesale, Private & Commercial Banking but also in new domains such as Regulatory, Operations, Procurement, Human Resources, and Financial Crime Risk. It provides support to various business groups and the job involves data analysis, model and strategy development & implementation, Business Intelligence, reporting and data management. There are primarily four job families in GAC: Decision Sciences, Information Management, Business Consulting and MI Reporting. This role applies to the Information Management job family within the Analytics function supporting various businesses and functions. The Opportunity: Global Business/Global Function (Ex: WPB, CMB, GRA etc.): Generalized information pertaining to respective business function Global Business/Global Function - Sub-Function (CCS DDS): Data and Decision Systems under credit control services is an integrated team which is mainly responsible for the delivery and support of the risk management tools, systems and data across HSBC. The team also serves as a Decisioning center of expertise for multiple Account Originations/Management risk systems along with the custodians of Global collections data. Retail Data and Decision Systems group facilitates the deployment of account originations and management strategies through the FIM approved decisioning tools. The team would need to interface heavily between the Information technology team and the end users. Additionally, the team would also act as the originator of collections data for the entire group. The core functions include strategy deployment, data validations, process improvement, system documentation, providing consulting, guidance and delivering comprehensive risk management platforms to support risk management intelligence, analytics, MI generation, and ETL along with data management. The position is to support the Retail Data and Decision Systems Account Management and origination\'s function within the Data and Decision Systems team. What you\'ll do: Job Family Classification and Description - Information Management job family is designed to cater towards all the data needs of business. It covers sourcing of data and building structured data lakes, designing data marts generating Business Insights and hosting data in Cloud. Key responsibilities also include but not limited to: creation of a robust data foundation and continuous update of these datasets, to support Analysis and reporting, identify opportunities for data monetization, leverage BI and Visualization tools to deliver key business insights and develop self-serve BI solutions to empower the business to make informed decisions. The team members embed agile delivery methodologies to continuously keep refining the data models using new and emerging techniques. This team also acts as a bridge between IT and the business stakeholders The job accountabilities of this role are: The job holder is required to ensure the provision of complete, true and accurate analysis and report to functional management and senior executives under minimum supervision of his / her line manager, in order to facilitate effective decision making. The nature of work will require the role holder to take quick decisions in situations where complete information/data might not exist and he/she would need to apply business knowledge & intuition to make best case recommendations The role holder shall also be expected to guide and Analysts from a functional perspective and help them gain business understanding. In this role, the job holder will be under partial supervision and will undergo on the job training, however it is vital that the person in this role is able to learn new tasks very quickly. The role holder will be expected to execute on tasks/projects, once provided initial directional guidance. The role holder shall be expected to solve complex technical/business problems on his/her own without involving his/her line manager. The role holder will be expected to be responsible for thorough quality check (QC) of their own deliverables, and follow the departmental QC procedures as laid down by their line managers. They will also be expected to create departmental QC guidelines & ensure their adherence by his/her functional reports The role holder shall also be expected to be the primary SPOC for their assigned projects, for the business partner. In this role, they are supposed to set the correct expectations with respect to deliverables, TAT, follow ups etc. They are expected to actively manage the projects and bring to light potential road blocks Be able to execute/deliver against defined tasks. Develop new solutions/framework for the business problems. To be able to work independently on medium complexity tasks that would involve frequent changes to the process. Develop business domain knowledge and good working knowledge of tools [SAS, SQL, VBA, Unix, Qlik, R, Python and any other BI tools & Data technologies.] Interfaces with business/functions to translate business requirements into executable instructions/technical. Maintain the level of communication/interaction across the team and direct manager including onshore business partners Ability to comprehend intricate and diverse range of business problems and analyse them with limited or complex data and provide a feasible solution framework. Participate in the technical/functional sessions and ensures project results delivered on a timely manner. Works smoothly within the team and supports other co-workers. Can provide introductory training to junior teammates. Uphold the highest level of integrity and act as a role model for all HSBC values and business principles. Demonstrate a commitment to excel and perform to the highest standards. Robust error-free execution. Diagnoses underlying problems related to integrity of information deliverables. Consults with functional manager, business unit personnel, systems analysts and other end-users on issues impacting the project timelines and deliverables Adherence to Standard Procedures & Governance practices. Sub-function: Work collaboratively with the Business partners to develop, deploy and monitor the Account Management and Origination\'s strategies. The strategies are deployed through FICO TRIAD and Experian SMg3/Power Curve. Provide consulting for the Account origination and management decisioning tools Suggest pro-active solutions to the issues/incidents reported on the Account Management/Origination tools Manage in-house Reporting/Dashboards Periodically participate on projects geared to improve process and technology to advance capabilities in the decisioning aspect of Account Management and originations. Take personal responsibility for surfacing and solving issues Prepare presentations and develop recommendations for processes Adhere strictly to compliance and operational risk controls in accordance with company and regulatory standards, policies and practices . Requirements What you will need to succeed in the role: 5-8 Years of relevant experience. Bachelors or Master\'s degree from reputed university with specialization in numerical discipline and concentration in computer science, information systems or other engineering specializations. Exposure to advanced technologies like Cloud, Adobe Analytics, Bigdata, Hadoop etc. will have an advantage. Good knowledge of programming tools, preferably with proficiency in any one or combination of tools such as SAS, SQL, VBA, Unix, Qlik, R, Python and any other BI tools & Data technologies across any of the platforms UNIX, mainframe or Windows. Knowledge of Data Modelling and or exposure to Data Quality assessment and control (IBM MDM, Reference Data Management) is a plus. Working Knowledge of Devops is preferred. Functional requirements Exposure to decision tools like FICO Triad etc. would be preferred Must have work experience in the Business Financial services industry Excellent coding and testing skills Excellent written and verbal communication skills with background in technical and business communications Excellent inter-personal skills, comfortable and successful establishing professional relationships Proven mentoring skills Demonstrated ability to meet critical time-sensitive objectives, emphasis on planning skills Good organizational, project management, analytical, problem-solving and verbal/written communication skills. Good knowledge of MS Office would be an added advantage. What additional skills will be good to have Written and verbal communication skills. Ability to develop and effectively communicate complex concepts and ideas. Ability to work in cross-functional teams. Strong interpersonal skills and drive for success. Maintain the level of communication/interaction across the team and direct manager including onshore business partners. Strong analytical skills with business analysis aptitude. Knowledge and understanding of financial-services/ banking-operations is advantageous. Link to Candidate User Guide: (Or) Go to the below link and type \'IND GSC : IJP Applicant User Guide\' in search bar. You\'ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\' Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ...Issued By HSBC Electronic Data Processing (India) Private LTD... .

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