Job Description

Description Incumbent on this Technical Analyst role will be an integral part of VBTS Intelligent Operations team from Business VOIS. Operating within B _VOIS This position will perform a combination of SD WAN specific support services work, as well as enhancements to current products. The core activities include customer liaison, Diagnosis, Audits, investigation into venerability\'s, planning and implementing of change and offering technical advice/ support to customers. He/She will be a proven trouble-shooter with an excellent understanding of the network elements with strong analytical networking skills, ideally with a cross skill of Network and Security products such as Cisco, Juniper, Fortinet, VMWare etc. This position is responsible for the support of the production environment which ensures the appropriate network security policies and practices are implemented and enforced Job Responsibility . Provides operational support in line with procedures and concepts, with supervisory responsibility for a team that executes activities . Has responsibility for the quality of the tasks the team perform . Enables the performance of and sets clear measurable objectives for the team . Identifies and delivers the best course of action based on analysis of the information given . Has a good understanding of how the team collaborates and works with others to meet the objectives . Has sound and comprehensive communication and diplomacy skills in order to exchange complex information and convey objectives and outputs to stakeholders in a clear way . Uses judgement based on analysis of information and resolves problems by identifying and selecting solutions through the application of acquired technical experience. Skills Financial Planning Business Partnering Business Model Impact Strategy Execution External trends and insights Business and Commercial Acumen Policy and Standards People Development Resilience Business Development Contract Management Continuous Improvement Not a perfect fit Worried that you don\'t meet all the desired criteria exactly At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you\'re excited about this role but your experience doesn\'t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

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