Job Description

WHO WE ARE:

We are an organisation driven by the mission to end poverty in our lifetime. Our work focuses on scalable solutions for sustainable social impact. We work with our clients - corporations, philanthropists, foundations and social organisations - to achieve social impact goals effectively and maximise the social return on their investment. Deep understanding across sectors and collaboration with multiple stakeholders drive our work. This approach helps us, and our clients develop holistic solutions for solving critical societal problems.

We are driven by impact and powered by knowledge. We bring the right balance of the head-heart-hand to our work. Our work is powered by the passionate energy of our mission-driven young team, guided by the strong leadership and advisory board with multi-dimensional experience in business and social sectors. Our team of 200 (and growing rapidly) across offices in Bangalore, Mumbai and Delhi comes with stellar professional credentials from diverse backgrounds and is bound together by our common commitment to social impact.

WHO ARE WE LOOKING FOR :

We are seeking an experienced dynamic consulting professional/strategic thinker who has worked in the corporate and/or social sector. The individual will be responsible for ensuring customer(s) success and managing overall delivery of projects. The professional must have experience in a leadership position and should have worked in a multi-stakeholder environment.

The Engagement Manager will be an integral part of our Impact Assurance vertical with a core responsibility of expanding the business, leading project delivery and managing corporate clients. The role will include working closely with the team in designing and building solutions to measure and enable high impact on the ground.

The Engagement Manager will be responsible for:

1) Program Management-

- Effectively managing multiple projects, lead timely delivery within the budget, and achieve project outcomes

- Ensuring resources are adequately mapped to the projects, and are being regularly guided and supported to achieve the desired goals.

- Leading multiple projects with the teams and taking accountability of project closure and client satisfaction.

- Foreseeing internal and external risks, creating mitigation strategies, and planning for contingency.

- Regularly governing multiple projects to ensure timelines, delivery, budget, and team resourcing is tracked and managed on a regular basis.

2) Problem solving & Study design-

- Engaging with clients and communities effectively to understand program objective and impact assessment outcomes

- Designing relevant methodologies for an evaluation study across sectors including health, education, vocational training, agriculture and livelihood, water and sanitation etc.

- Guiding the team to conduct data analysis, visualization, and generating relevant insights.

- Drafting a cohesive narrative from findings of the study to communicate it to the clients.

3) Client Engagement-

- Leading client engagements through relationship building, active listening and providing strategic inputs which align with their vision of high impact on the ground and the ecosystem.

- Co-creating solutions to meet client's current and future needs and work closely with key stakeholders.

- Leading stakeholder engagement, analysis and presentation of synthesized outputs and recommendations based on in-depth understanding of client's work, developmental needs of the program beneficiaries.

- Influencing decision making and action to enable positive and sustainable impact.

4) Leading a team-

- Leading a team of 10-12 people to deliver projects and internal business unit activities

- Ensuring team wellbeing through regular check-ins to understand professional aspirations and growth trajectory.

- Supporting the team during challenges and setbacks through a combination of guidance, hand-holding support, and working together to ensure that the team delivers on high performance

- Enabling a transparent and participatory culture, engaging with all team members to co-create solutions, and drive relevant change processes for the team/ project/ function.

5) Building expertise and thought leadership-

- Building thematic areas under assessment that strengthen Sattva's capabilities to deliver value to our clients.

- Building, structuring and developing knowledge to share internally within the organisation and at the ecosystem level.

WHAT WE ARE LOOKING FOR:

- We are looking for passionate individuals who align with our vision and have the following profile and core competencies:

- 7-9 years of professional experience (across corporate/social impact space)

- Prior experience in impact assessment or monitoring and evaluation is mandatory

- Experience of working on multiple large projects and leading in a team environment is mandatory

- Ability to work in a collaborative, dynamic and multidisciplinary environment as part of a closely-knit team (demonstrating patience, tenacity and poise under pressure)

- Strong project management skills in managing complex, multifaceted projects, and client relationships

- Outstanding communication skills with the ability to communicate complex ideas effectively

- Is agile and is able to adapt to and thrive in ambiguous situations