Job Description

Job Title SAP Transport Management Systems Technical analyst

Job Summary
Designs and implements digital services to meet Business requirements. Collaborates with cross-functional teams to ensure seamless digital solutions. Monitors and optimizes digital solutions for performance and scalability.
Key Areas of Responsibility

• Collaborates with stakeholders to gather and analyze technical requirements.
• Documents technical processes and provides training to support teams
• Owns the overall technical quality, performance, security, continuity and availability of the products in scope.
• Translates business requirements into Technical solutions to optimize business experience.
• Analyse problems and provide problem solving expertise to ensure complex issues are resolved efficiently within the stipulated timeframe while also meeting the satisfaction of the user.
• Proactively share knowledge and experiences in focus groups, with colleagues from own and other teams with a similar technical focus.
• Collaborate with Product Owners/ Service Owners/ Business Process Owners/ Business Process Experts to craft clear business requirements and deliver prototypes and products within timelines/ sprints.
• Be the trusted advisor for Product Owner/ Service Owners/ Business Process Owners/ Business Process Experts for the product area.
• Integrates digital services with existing platforms and third-party applications.

Critical Experiences

• Bachelor's degree in Computer Science, Information Technology, or a related technical field, providing foundational knowledge in software development, systems integration, and digital technologies.
• Hands-on experience in digital service creation and management, including requirements analysis, technical solution design, and integration of digital services with existing platforms.
• Relevant professional certifications such as Certified ScrumMaster (CSM) or ITIL Foundation to support agile collaboration and service management practices.

Skills Required