Job Description

:-

• Propose, configure, document and test business solution in SAP application according to the functional and technical requirements.
• Assesses, analyses, develops, documents and implements changes based on requests for change.
• Ability to build rapport with clients and maintain professionalism in communications with all levels of client stakeholders.
• Excellent communications and collaboration skills to provide and receive information relative to assigned projects.
• Reporting of project or task progress, risks, issues, dependencies and performance.
• Works independently to gather information, pose workarounds, carry out necessary research, and provide an indepth analysis to resolve production or application issues, customer requests and inquiries, escalating to a lead or manager when appropriate.
• Have a basic understanding of the project lifecycle and all phases.
• Engage with project team independently with minimal manager or leadership over site.

Problem Management :-

• Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.
• Provide basic to intermediate applications support and assistance for customer issues, severity and scope analysis of issues, inquiries and requests, maintaining ownership until resolution.
• Assesses, analyses, develops, documents and implements changes based on requests for change.

• Identifies and resolves problem issues in applications processes and services by following agreed procedures.
• Uses application management software and tools to collect agreed performance statistics.
• Carries out agreed applications maintenance tasks.

Qualification & Expertise :-

• Should have 2 to 3 years SAP or Ariba experience
• Must have worked on at least 1 support project at various levels
• Must possess at least 1 end to end implementation experience

Technical Skill :-

• Good level of understanding of all modules of SAP Ariba with expertise in at least 2 modules across Strategic Sourcing, Buying and Invoicing.
• Good level of understanding of Supplier Management, Sourcing, Contract Management, Procurement and Invoicing.
• Knowledge of SAP Ariba Suite and its integration.
• Working knowledge of SAP like MM, SD, logistics would be an added advantage.
• Excellent in documentation.
• Should be able to check SAP connect for knowledge articles, new releases and raise Service request.

Behaviour & Soft Skill:-

• Proactive.
• Quest for Learning.
• Good Analytical Skills.
• Teamwork.
• Customer Sensitivity.
• Excellent communication skills, verbal as well as written.
• Positive attitude with flexibility and maturity to work in a challenging client environment.

NR Consulting