Sap Cs (cloud Service Expert)

Year Pune, Maharashtra, India

Apply Now

End to end completion of user stories from epic stage to final handover to Application Managed Support (AMS).
Analysis, evaluation, and support of SAP S/4 HANA Release upgrades.
Troubleshooting and resolution of helpdesk tickets escalated to Level 3 (expert mode) support.
Regular maintenance of training documentation used for handover to Support
Analysis and evaluation of features within each upgrade and provide recommendation.
Testing and resolution of upgrade related fixesSkills Knowledge and Expertise
Working knowledge of SAP Sales & Distribution, Materials Management & Financial accounting (Cloud or ECC).
Functional experience in multiple spectrums of Customer service: Service Management, inhouse repair, Field service, Warranty process.
Proven template rollout and support experience.
Familiar with Agile and Scrum working methods.
Sound interpersonal and communication skills.
Able to work independently but remains a team player.
Knowledge of integrations between Hybris Cloud for Service and S/4 HANA Cloud an advantage.
Familiar with Fiori User Interface advantageous.

Qualifications
B.E or B.Tech
Additional information
5-8 yrs experience in SAP CS

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.