Role: 2-4 years experienced Salesforce Functional QA with automation skills.
Required Skills and Knowledge:
Resource with Salesforce Testing experience - Sales/Service Cloud experience.
Primary Job Functions and expertise required
Experience in Salesforce application testing, which is developed or customized in Sales Cloud/Service Cloud/Field Service Lightning and exposure in validating functional flows in Lead/ Opportunity/Quote/Case Management with Reports and Dashboards integration and validations
Good knowledge and understanding of Salesforce Configurations related to Permission sets/Roles and Profiles/Validation rules/Approval process/Objects relationships/Assignment rules etc.
Worked on end-to-end UI/Functional Validation, Integration testing which includes third party tools
Proficient in creating test plan creation, test design, test execution and test reports
Exposure in using multiple QA Tools such as JIRA/HP ALM/Azure DevOps for tracking requirements, test scenarios and defects (Good to have).
Ability to report QA daily/weekly status to clients and QA Managers with project QA status by including Test and Defect Metrics
Good to have knowledge on API Testing and data validations
Communicate effectively and clearly in writing /verbal, in group discussions/scrums and can act as an individual contributor
Understanding of standards and guidelines relating to QA testing practices and exposure to process methodologies.
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