Job Description

Line of Service Advisory

Industry/Sector Not Applicable

Specialism Salesforce

Management Level Senior Associate

& Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client\xe2\x80\x99s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you\'ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm\'s code of ethics and business conduct.

Role Level \xe2\x80\x93 Sr. Associate
Year of Experience \xe2\x80\x93 4-8 years

Educational Qualifications \xe2\x80\x93 B.E/B.Tech



The Developer will be working with the PWC Salesforce team to implement the solution comprises of Marketing Cloud, Interaction Studio, CDP Platform. The Developer needs to be a demonstrated expert in technical implementation either by configuration or code which leads to the successful delivery of Projects.

Duties & Responsibilities:

Work with data integration technologies to design and implement new solutions and processes for clients to support new customer experience strategies

Identify data points required to enable use cases

Analyze data for usability in CDP

Identify data cleansing requirements

Map data sources to CDP data objects (which requires detailed knowledge of the CDP data model)

Map data fields to CDP data fields

Identify the need to custom CDP objects

Determine the relationship between CDP data objects

Identify the appropriate primary and secondary keys for each object

Determine the specific unification algorithms required for the data of a given client

Design test data to test the data model and unification algorithms

Execute complex system tests

Create web pages and tests on Salesforce Interaction Studios utilizing your knowledge expertise of CSS/HTML/JavaScript.

Collaborate with cross functional teams in creating full landing page templates.

Monitor and maintain existing interaction studio templates and campaigns.

Set timelines of deliverables and expectations with all parties involved in a timely manner.

Make content updates in website which are requested via email/ ticketing system

Troubleshoot code and conduct QA review for all Salesforce Interaction Studio campaigns and templates.

Strong problem solving and troubleshooting skills with the ability to make good judgment

Qualifications:

5+ years of hands-on experience with marketing data in MarTech and/or Marketing Data & Analytics space.

Minimum 1-year implementation experience for one or more Customer Data Platforms

Minimum 2-year hands on SQL experience

Bachelor\'s degree or equivalent

2+ years of experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure

Experience managing large-scale full-life cycle implementation of personalization solution

Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams

Relevant Salesforce experience in Sales & Service Cloud as well as Marketing Cloud, related certifications is a plus (Marketing Cloud Consultant, Administrator, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant, etc.)

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date January 31, 2024

PwC