Job Description

Company Description

Experian is the world's leading global information services company. During life's big moments - from buying a home or a car to sending a child to college to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our for the latest news and insights from the Group

Experian is the world's leading global information services company. During life's big moments - from buying a home or a car to sending a child to college to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 17,800 people operating across 44 countries, and every day we're investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our for the latest news and insights from the Group



Deliver Salesforce.com solutions using either code or configuration.

Collaborate with our Product Owner or end users to understand system pain points.

Analyze workflow of current and proposed systems making recommendations based on complexity of implementation, use or cost.

Map functional requirements to Salesforce.com features and functionality.

Work with your technical peers to translate business needs into logical system designs.

Prepare Systems Requirements Specifications (SRS) or similar document, conduct formal reviews, and obtain user sign off on the requirements.

Integrate multiple cloud and premise based technologies with Salesforce.com/ Force.com platform.

Be the application SME for the deployment, educating the organization on salesforce capabilities now and planned.

Understand the Salesforce product application roadmap, proactively planning for enhanced Business capability.

Build positive relationships with internal customers and partners to understand their needs, priorities, roadmap, and definition of success.

Education and Experience:

Over all experience should be 5years with Minimum 3 years as a Salesforce Admin or Developer, Service Cloud preferred.

2+ years with Lightning framework

Prefer history of working in an e-commerce and fast paced environment

Experience with Agile methodologies, Jira and Confluence

Bachelor's degree in relevant field or equivalent experience.

Call center experience is a plus

Previous Cisco PCCE call center CTI integration (asdfasd B+S) with Salesforce a significant plus.

Previous integration experience to AWS applications a plus.

Qualifications

Salesforce Developer or Administration Certifications required

Must have historical and proven knowledge and practical application of Visualforce, APEX and Java programming; Force.com APIs, Web Services, and Lightning.

Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com.

Able to work with minimum supervision in a fast-paced environment with tight deadlines

Excellent interpersonal skills, as well as excellent communication skills; verbal and written to both technical and non-technical audiences.

Take initiative to recommend process improvements and demonstrate creative thinking.

Demonstrate self-motivation and the ability to grasp concepts quickly.

Demonstrate sharp, analytical, problem solving, and decision-making skills.

Additional Information

Experian Careers - Creating a better tomorrow together