Job Description

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It\xe2\x80\x99s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we\xe2\x80\x99re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview At Motorola Solutions we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. Avigilon, a Motorola Solutions company, designs, develops and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems.



Reporting to the Manager, Business Applications, the Salesforce Developer is part of a team that is responsible for the development, integration and operational support of Avigilon\xe2\x80\x99s Salesforce CRM and associated integrated systems.

What will you do?

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals.
• Participate in design phases for medium to large projects/programs, identifying, tracking and resolving technical issues.
• Design, develop and test programs of average to high complexity.
• Establish, deliver and refine a road map to ensure that CRM platforms and products remain current, deliver value and supports the needs of business stakeholders in terms of scalability, resilience, security, capacity and operational maintenance.
• Consult with Application owners and Digital partners to enable Digital solutions leveraging Avigilon\xe2\x80\x99s CRM capabilities.
• Pilot and implement new CRM functionality.
• Provide technical support of CRM technology 24/7, especially during upgrade/fixes.
• Provide system administration support of Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow.
• Create and maintains documentation related to important support processes.
• Identify and engage in process improvement opportunities.
• Facilitate transition of applications from development to production.
• Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close. Resolve conflicts/issues of medium complexity and escalate to others as appropriate.
• Actively participate in weekly project status meetings and ensure assigned tasks are completed on time to support project deliverables.

Qualifications:

• 3+ years Salesforce Development experience (Apex and Visual Force)
• Hands on experience in on Apex classes, Asynchronous Apex, controllers, Triggers, Visualforce pages, SOQL and SOSL, Web Services (SOAP and REST), Apex Callouts, Unit test classes, Salesforce Security model and lightning components
• Experience working with visual studio code
• Hands on experience with Salesforce Automation tools as Process Builder, Visual Flows, Approval Processes and change sets
• Certifications - Salesforce Certified Platform Developer I, Salesforce Certified Admin, Salesforce Certified Platform App Builder

Nice-to-have:

• Salesforce CRM (SFDC) & Marketing Cloud
• Experience with HTML, JQuery, AJAX, JSON and CSS
• Experience with Coveo, Eloqua
• Experience developing customer-facing user interfaces
• Salesforce Certified Developer II certification will be an added advantage

Basic Requirements

University degree and 2+ years of salesforce experience OR equivalent experience

Travel Requirements None

Relocation Provided None

Position Type Experienced

Referral Payment Plan Yes

Motorola Solutions