Job Description

About Paytm: Paytm is India\'s largest mobile payment & commerce platform. With the current user base of more than 64 million, Paytm is on a mission to bring half a billion Indians into the mainstream of the economy using Mobile payment, commerce, payment bank and many other services. Consumer brand of India\'s leading Mobile Internet Company One97 Communications, Paytm is headquartered in New Delhi NCR. About the Team : Paytm Service Agent (PSA) an Opportunity to Earn with Paytm. Become a Paytm Service Agent today & start earning upto 30,000 on your own terms. Make it a full time, part time or flexi time earning opportunity, the Paytm Services i.e QR scanner, UPI referral , Sound box and Fastag. Paytm Sales Team representative will help the merchants, retailers, customers or any individual in becoming a Paytm service agent with the detailed Paytm product service information, process and procedure. Paytm Sales Team Representative will build a PSA channel in their territories. About the Role : Trainer\'s responsibilities includeconducting skills gap analysis, preparing learning material and evaluating results after each training session. For this role, you will work closely with our salespeople to identify challenges they face on the job and recommend ways to increase productivity. Expectations & Requirements: Training Content Creation 1. Participate in sales meetings along with Business and Sales Leads to understand training needs of various stakeholders (Sales Team and Channel Partners) & create outline for the specific training program. 2. Create training modules for different training platforms (digital/ILT/VILT) create videos with VO, flashcards, infographs, one pagers, presentations, etc. Video creation with VO is a mandatory skill. 3. Create meaningful, measurable assessments to check all business updates. 4. Periodically revisit existing training content & update the changes in training content introduced due to regulatory changes, product design changes. 5. Create sales marketing collaterals, GTM ppt, videos for channel partners 6. Custodian of SOP consisting of all functional & operational process monitoring mechanisms. Ensuring the channel SOP is updated at all times. 7. Create marketing/promotional SMS\'s/messages for sales employees to enable sales team and channel partners to increase customer reach & sales. Sales Communication & Channel Presentation 1. Create content for internal circulation of newly introduced product/processes/initiatives. 2. Involve with vertical heads in creating presentations for presentations for stakeholder meetings. 3. Design communications for employees new notifications w.r.t product changes/new product introduction and process changes. 4. Create presentations for function specific contests/drives, etc. 5. Provide content to in-house team to create creatives for various occasion based themes. Publishing Dashboards , MIS 1.Publish weekly agent joining and training dashboards 2. Publish dashboards w.r.t to content consumptions and assessment by various stakeholders 3. Coordinate with Sales Team in collecting vendor trainers training programs conducted over period & publish dashboards w.r.t vendor trainer bandwidth consumption, programs delivered at various locations. 4. Publish dashboard on new joinees, effectiveness of trainings, etc Superpowers/ Skills that will help you succeed in this role: 1.Instructional Design skills 2. Training video creation with VO and syncing 3.Excellent presentation and communication skills 4.Advance Excel 5.Quick learner 6.Understanding of sales channels and distribution models is a must 7.Minimum 3+ years of experience of training content development for sales team Understanding of sales channels and distribution models is a must. Education: Graduation(experience in content development) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people\'s collective energy and unwavering focus on the customers, and that\'s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India\'s largest digital lending story is brewing here. It\'s your opportunity to be a part of the story!

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