Job Description

\'Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community. Employer: SciAstra Position: Sales Support Executive Years of Experience: 2-3 years Community Location: Noida, Sector 63 Employment Type: Full Time CONNECT Company Overview (https://mckinleyrice.com/) McKinley Rice is not just a company; it\'s a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we\'re a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence. Redrob by McKinley Rice: The Next Frontier in Professional Development Propelled by a substantial 4-million-dollar pre-seed investment from top venture capitalists in Korea, Redrob emerges as McKinley Rice\'s latest venture, marking a new chapter in our expansion. Proudly introducing Redrob a groundbreaking AI platform we\'re set to redefine professional development. Going beyond traditional academic measures, Redrob embodies our commitment to nurturing talents and bridging the gap between industry demands and professionals\' aspirations. Fueled by our funded growth, we\'re poised to revolutionize recruitment and assessments, ensuring candidates are not just academically proficient but also industry-ready. Redrob is the cornerstone of our vision to catalyze the formation of A-grade teams for organizations. Through seamless recruitment processes, we aim to be the indispensable right hand, facilitating the creation of high-caliber teams that surpass industry standards. Know SciAstra ( https://www.sciastra.com/ ) In March 2021, SciAstra was launched from a hostel room, along with a small YouTube channel. The founders, initially a duo, have since grown their team to include more than 50 mentors from premier research institutes worldwide. At SciAstra, the philosophy is that education extends beyond merely acing competitive exams. It shouldn\'t be a race but more akin to music. The focus is on encouraging students to cultivate a different way of thinking rather than simply memorizing concepts to meet exam criteria. The emphasis is on guiding students to adopt a scientific mindset. According to SciAstra, entrance exams don\'t define everything; how you think is what truly matters. Their overarching mission is to inspire individuals to think like scientists. How to become a part of SciAstra and enjoy the benefits: Step 1: Fill in the application form and register via RedRob. Step 2: Clear the interview process. Step 3: Be a part of the team SciAstra ! EXPERIENCE Duties you\'ll be entrusted with: We are seeking a motivated and customer-focused Sales Support Executive to join our dynamic team at SciAstra Education Limited. The ideal candidate will be responsible for handling customer inquiries, providing sales support, and promoting our educational programs through chats and other communication channels. Engage with prospective students through chat platforms / calling, addressing inquiries about SciAstra\'s educational programs. Provide information about course content, registration processes, and other relevant details to potential students. Actively participate in sales conversations, promoting SciAstra\'s offerings and assisting in the enrollment process. Assist the sales team by handling customer queries, facilitating sales transactions, and ensuring a smooth customer experience. Collaborate with marketing teams to understand and effectively communicate promotional offers and campaigns to potential students. Maintain accurate and detailed records of customer interactions, ensuring the CRM system is up-to-date. Work closely with the customer support team to address post-sales inquiries and enhance overall customer satisfaction. Provide feedback on customer preferences, concerns, and market trends to contribute to continuous improvement initiatives. Expectations from you: Basic Requirements Bachelor\'s degree in a related field. Experience with sales support

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