Job Description

1. Client Coordination & Communication

Act as a point of contact between clients and the sales/training team.*
Handle client queries, share training proposals, and follow up on responses.*
Schedule meetings, demos, and discussions with clients and trainers.*
Maintain professional communication via email, phone, and CRM.*

2. Proposal & Quotation Management

Prepare customized proposals and training quotations as per client requirements.*
Coordinate with internal departments for pricing and trainer availability.*
Ensure proposals are approved, sent, and tracked till closure.*

3. Sales Operations & Documentation

Maintain updated client and lead data in CRM/Excel.*
Prepare daily/weekly MIS reports for the sales team and management.*
Assist in preparing training calendars, agreements, and vendor registration documents.*
Support invoicing and follow-up for payments in coordination with the finance team.*

4. Marketing & Lead Support

Coordinate with marketing for campaigns, emailers, and social media promotions.*
Manage lead allocation and follow-up trackers.*
Help in research of target companies and contact lists for business development.*

5. Coordination with Trainers & Operations

Liaise with trainers for session schedules, logistics, and feedback collection.*
Ensure training materials, attendance sheets, and evaluation forms are properly managed.*
Track post-training feedback and share reports with clients.*

6.

Reporting & Analysis

Generate lead conversion reports, enquiry status reports, and pipeline summaries.*
Provide data insights to Sales Head for review meetings.*
Track performance against monthly and quarterly sales targets.*

Skills:

Graduate in any discipline; preference for candidates with experience in learning and development and training operations. Proficiency in Microsoft Excel / Google Sheets and working knowledge of CRMs or project management tools. ZOHO CRM knowledge is add advantage. Excellent communication and coordination skills. Strong organizational ability and attention to detail. Ability to work under tight deadlines and multi-task efficiently.
Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person