1-3 years in pumps/valves/mechanical seals/motor/gearboxes Good to have: Knowledge of ERP/SAP, Ability to read & understand technical documents & drawings. To register incoming lead/enquiry received through email, call, web, etc. To prepare and send offers / tenders to customers To timely and accurately reply to customers on Techno-Commercial queries Follow up with customer and update current status of offers / tenders on timely basis. To review customer Purchase orders and highlight any discrepancies to Manager Preparing and sending sales/work orders to works To co-ordinate with factory, Purchase, and customers for timely dispatch of the orders Dispatch clearance to works on readiness and completion of order formalities To carry out timely payment follow up To complete new customer registration To prepare, update and timely submission of all MIS reports To obtain Customer satisfaction reports immediately on Execution of each order To carry out any other work assigned by Management To adhere to company processes, policies, and rules/ code of conduct
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