Sales Operations Support | 4 To 6 Years | Pan India ( Wfh)

Year    Delhi, Delhi, India

Job Description




  • Be familiar with Capgemini’s strategic and focus partner programs
  • Understand Capgemini’s technology landscape in its focus accounts and map technology to Capgemini partners (Identify early opportunities for deal registrations). Actively connect with NA Sales team for the same
  • Proactively communicate about program ranking system, requirements and benefits with Business Development Executives, Market Development Executives and other stakeholders
  • Actively track Influenced Revenue and other key KPI’s that have an impact on partner ranking
  • Work closely with partner managers to enhance pipeline build, go to market and partner relationships
  • Support end-to-end management of partner funding including Marketing Development Funds (MDF), Business Development Funds (BDF) and any additional sources of partner funding available to Capgemini. Track the funds and ensure they are applied to the correct entity internally
  • Coordinate with Alliance, Finance and India Ops to make sure all funding opportunities are utilized
  • Automate the processes & communication using SharePoint
  • Create centralized tracking and reporting dashboards
  • Manage deal registrations and renewals with Partners
  • Provide programmatic support to NA Partners and Channels team – budget management, executive updates, new partner on-boarding, legal and operations

Primary Skills


  • Sales / account operations and marketing support in an IT services set-up
  • Knowledge of Partner Programs and associated MDF/BDF.
  • Comprehensive knowledge of deal registrations with Partners
  • Familiar with Partner portals for tracking status of deal registrations and tracking updates on partner programs.
  • Willingness to quickly learn and ramp up in case of no alliance experience
  • Proficient in MS-Excel, PowerPoint, SharePoint, MS-Teams and OneDrive.
  • Attention to detail, well developed analytical skills, deadline focus and ability to prioritize and execute multiple tasks.
  • Good communication skills (English written and spoken)
  • Readiness to work in a US overlap shift
  • Shift Timing: 5.00 pm to 2.30 am IST

Secondary Skills


  • Power BI knowledge will be an added advantage
  • Master’s degree preferred.
  • Certifications such as PMP or relevant traditional Program Management and Agile Program Management expertise will be a plus
  • Experience in marketing and sales support.
  • Channels and alliance experience would be an added advantage

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Job Detail

  • Job Id
    JD2891196
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delhi, Delhi, India
  • Education
    Not mentioned
  • Experience
    Year