Job Description

Job Category: Consumer Bank
Degree Level: Bachelor's Degree
: As the Sales Manager for Retail Sales in the CREDIT CARD division, you will play a crucial role in driving the bank's credit card business forward. Your primary focus will be on developing and executing sales strategies, motivating and mentoring your team, and ensuring a seamless customer experience. This role offers an exciting opportunity to make a significant impact on the bank's growth and success.
Responsibilities:

• Manage and mentor a team of Retail Sales Executives, providing guidance and support to achieve individual and team sales targets.
• Develop and implement effective sales strategies to increase credit card acquisitions and enhance market share.
• Monitor and analyze sales performance, identifying areas for improvement and implementing necessary changes.
• Build and maintain strong relationships with key stakeholders, including branch managers and partners, to drive cross-selling opportunities.
• Ensure compliance with all regulatory and bank policies, maintaining a high standard of ethical conduct.
• Conduct regular training sessions to enhance the product knowledge and selling skills of the sales team.
• Collaborate with marketing and product teams to develop innovative sales campaigns and promotional activities.
• Analyze market trends and competitor activities to identify new business opportunities and adapt sales strategies accordingly.
• Provide regular performance feedback to team members, conducting performance appraisals and identifying areas for development.
• Represent the bank at industry events and conferences, building the bank's reputation and network in the credit card market.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Minimum 5 years of experience in a sales management role, preferably in the banking or financial services industry.
• Proven track record of achieving sales targets and managing high-performing sales teams.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Proficiency in using sales management tools and CRM systems.
• Excellent communication and presentation skills, both written and verbal.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong customer service orientation, with a focus on delivering exceptional client experiences.
• Willingness to travel for business purposes as required.

Skills Required