Job Description

Job Category: KMBLDegree Level: Bachelor's Degree:KRA : * Manage daily productivity levels of FOS and achieve target business numbers like disbursement, PF collection, Insurance attachment, etc.

• Develop a short-term and long-term strategy in tandem to achieve the business targets
• Provide product trainings and refresher training to existing as well as new joining team members
• Communicate clear instructions to team members & tender active reception to team member's feedback on daily calling process, client visits, conversions, etc.
• Lead, motivate, and hand-hold low performing team members to scale up to meet minimum benchmark productivity levels
• Data massaging and allocating data to FOS engaged in day-to-day Business in a strategic model
• Hiring and Retention of FOS to maintain threshold seat occupancy level throughout the month
• Other dynamic KRAs would be added subsequently as per Business Requirements

Kotak Mahindra Bank