Job Description

Degree Level: Bachelor's Degree
: Key Responsibilities Sales & Business Development

• Drive sales of secured business loan products including LAP, Mortgage Loans, and other secured funding solutions
• Achieve monthly and quarterly sales targets individually and through the team
• Identify new business opportunities through direct sales, DSAs, connectors, builders, and referrals
• Develop and maintain strong relationships with channel partners and customers

Team Management

• Recruit, train, and manage Relationship Officers / Sales Executives
• Monitor team performance and provide regular coaching and feedback
• Conduct daily/weekly sales reviews and performance tracking

Credit & Process Management

• Ensure quality sourcing and adherence to credit policies
• Coordinate with credit, operations, and legal teams for smooth loan processing and disbursement
• Maintain healthy portfolio quality and control delinquency levels

Customer Relationship Management

• Understand customer financial needs and recommend suitable secured loan products
• Ensure high customer satisfaction and service quality
• Resolve customer queries and escalations promptly

Compliance & Reporting

• Ensure all sales activities comply with internal policies and regulatory guidelines
• Prepare and submit MIS, sales reports, and pipeline updates
• Maintain accurate documentation and audit readiness

Key Skills & Competencies

• Strong knowledge of secured lending products (LAP, Mortgage Loans, Business Loans)
• Proven sales and negotiation skills
• Team handling and leadership ability
• Understanding of credit appraisal and documentation
• Strong communication and interpersonal skills
• Target-driven and result-oriented mindset

Qualifications & Experience

• Graduate in any discipline (MBA/PGDM preferred)
• 4-7 years of experience in secured lending sales
• Minimum 1-2 years of team handling experience preferred
• Experience with NBFCs, Banks, or Financial Institutions is desirable

Key Performance Indicators (KPIs)

• Sales target achievement
• Disbursement volume and revenue
• Team productivity
• Portfolio quality
• Channel partner activation

Skills Required