Job Description

Degree Level: Bachelor's Degree
: Key Responsibilities:

• Business Development:

• Source new customers and build the Business Loan portfolio through DSA, connectors, direct channels, and other partners.
• Identify and tap new markets and customer segments to enhance business opportunities.
• Team Management:

• Manage and support a team of Relationship Officers/Executives to ensure achievement of monthly and annual business targets.
• Regularly train, motivate, and monitor performance to ensure productivity and compliance.
• Credit & Risk Management:

• Coordinate with credit, operations, and risk teams to ensure timely processing of files and quality disbursals.
• Ensure proper documentation and adherence to KYC norms.
• Customer Relationship Management:

• Build long-term relationships with customers and channel partners.
• Address customer queries and grievances to ensure high service standards.
• Market Intelligence:

• Keep track of competitor activities, market trends, and share insights with senior management.
• Recommend changes in products, processes, or strategy based on feedback and market conditions.

• Education: Graduate/Postgraduate in any stream (MBA preferred)
• Experience: 3-6 years in sales of unsecured loans.
• Skills:

• Strong communication and interpersonal skills
• Result-oriented with good negotiation skills
• Good understanding of credit, financial analysis, and risk assessment
• Ability to lead and manage a team