Job Description

Job Summary

The Head of Sales is responsible for leading the hotel's sales strategy to maximize revenue, market share, and brand positioning. This senior leadership role oversees all sales functions, develops high-impact business strategies, manages key client relationships, and drives performance across corporate, leisure, MICE, and group segments while aligning with the hotel's overall business objectives.

Key ResponsibilitiesStrategic Leadership

Develop and implement short- and long-term sales strategies aligned with hotel revenue and brand goals Set sales targets, budgets, and forecasts, ensuring achievement of revenue and occupancy objectives Analyze market trends, demand patterns, and competitor performance to optimize pricing and sales strategies
Sales Operations & Business Development

Lead and manage corporate, leisure, MICE, and group sales segments Identify and secure new business opportunities, partnerships, and strategic accounts Oversee contract negotiations, rate structures, and key account agreements Ensure effective coordination between sales, revenue management, marketing, and operations teams
Team Management

Build, mentor, and lead a high-performing sales team Define KPIs, monitor performance, and conduct regular reviews Provide coaching, training, and professional development opportunities
Client & Relationship Management

Maintain strong relationships with key clients, travel partners, event planners, and industry stakeholders Represent the hotel at trade shows, roadshows, networking events, and industry forums Ensure high levels of client satisfaction, retention, and repeat business
Reporting & Performance Management

Prepare and present sales performance reports, forecasts, and budgets to senior management Monitor ROI on sales initiatives and marketing campaigns Ensure accurate CRM usage and sales pipeline management
Qualifications & Experience

Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field (MBA preferred) 8-12 years of progressive experience in hotel sales, with at least 4-5 years in a senior leadership role Strong understanding of hotel operations, revenue management, distribution channels, and market segmentation Proven track record of achieving and exceeding revenue targets Experience managing large sales teams and key corporate accounts
Skills & Competencies

Strategic thinking and strong business acumen Exceptional leadership, communication, and negotiation skills Data-driven decision-making and analytical abilities Strong networking and relationship-building skills Proficiency in CRM systems, PMS, and MS Office tools Ability to work under pressure and manage multiple priorities
Key Attributes

Results-oriented and performance-driven High level of professionalism and integrity Customer-centric mindset Strong problem-solving and decision-making capabilities
Benefits

Competitive executive compensation package with performance incentives Career growth within the hotel group Executive benefits, hotel discounts, and travel privileges Training and leadership development programs
Job Type: Full-time

Pay: ?50,000.00 - ?70,000.00 per month

Ability to commute/relocate:

Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Diploma (Required)
Experience:

hotel sales: 10 years (Required)
Language:

English (Required) Hindi (Required) Bengali (Preferred)
Willingness to travel:

25% (Required)
Work Location: In person