Job Description

Lead the sales and customer relationship strategy for a reputed real estate developer in Kolkata, driving revenue, team performance, and customer satisfaction across residential and commercial projects.

• Develop and execute sales strategies for ongoing and upcoming projects
• Drive revenue targets through pipeline optimization and team leadership
• Oversee CRM operations from lead nurturing to post-possession engagement
• Implement and manage CRM tools (Salesforce/Zoho/ERP) for data-driven decision-making
• Build and nurture broker/channel partner networks with performance tracking
• Align customer experience with brand values across all touchpoints
• Collaborate with marketing, finance, and project teams for seamless execution
• Present sales forecasts and performance dashboards to top management

Full ownership of sales and CRM strategy across a diverse real estate portfolioStrategic leadership position reporting directly to the MD

• 12-20 years of experience in real estate sales and CRM leadership (residential + commercial)
• Proven track record of leading large teams and multi-channel sales networks
• Strong grasp of CRM systems, customer lifecycle management, and data analytics
• Strategic thinker with excellent negotiation and communication skills
• Passionate about delivering exceptional customer experiences and building long-term brand trust

A well-established, values-driven real estate group headquartered in Kolkata, known for delivering thoughtfully designed residential and commercial spaces. The company is deeply committed to customer happiness, sustainability, and ethical business practices, with a strong legacy of trust and innovation.

• Leadership role with direct reporting to the MD
• Opportunity to shape the sales culture and customer journey of a respected brand
• Competitive compensation with performance-linked incentives
• A collaborative, purpose-driven work environment focused on growth and integrity
• Long-term career visibility in a stable and expanding organization

Skills Required