Job Description

? Introduction of self, offer business card
? Assist customers when the requested salesperson is not immediately available
? Offer refreshment, child care, or guidance to other products and services if required
? Observe customer's conversations to find out requests, needs, and desires
? Check, discuss and clarify needs by using questioning techniques (open, target, and close questions)
? Capture prospect details in the "Prospect card"
? Based on needs analysis, recommend a product that meets the requirements
? Provide estimation of the product sales process (lead time for product arrival)
? Able to relate features to advantages and benefits for customers
? Provide proof of the benefits (e.g. test drive, literature, and data, etc)
? Static demonstration
? Perform dynamic demonstration/ test drive with planned route and professionalism
? Discuss experiences with the customers after static or/and dynamic demonstration? Present offer of the right match to customers' needs
? Present other packages ( accessories packages)
? Discuss and clarify the terms and conditions of the offer (especially promotional offers)
? Argumentation focused on the customer benefits and not on the price (value for money)
? If the salesperson has no solution, communicate with the manager? Prepare all necessary documents
? Explain sales contract, record details properly, and review with customer
? Obtain confirmation? Inform all internal parties of the schedule delivery
? Preparation of vehicle delivery documentation
? Inspect vehicle and confirm delivery time with customer
? Present and explain all features of the vehicle, celebrate the delivery of the car
? Obtain receipt of vehicle by the customer
? Ensure that the company received the payment
? Introduction to the service advisor? Plan follow-up after vehicle delivery (3 hr, 3 days, 1 month, every 6 months)
? Collect customer feedback on the overall sales experience and document it in e-dealer
? Reminder of service
? Promotion of the company's activities about new product launches, car sales campaigns and service campaign
? Make the appropriate recommendation that is cost effective to the customer to gain the customer's trust
? Continuous maintenance of customer relationship by regular contacts with customers, invitation of customers to events, mailing of Mercedes-Benz magazine, the offer of assistance (e.g. for service bookings, etc.)? Perform all showroom duties
? Attend sales and marketing activities
? Active prospecting of new customers through direct mailing, cold calls, cold visits/canvassing, and referrals
? Using available IT database tools to keep track of own prospects and customers (e.g. Autoline)
? Performing CRM, i.e. keeping regular contact with customers and prospects (e.g. birthday cards, anniversary cards, etc)
? Keep a track record of walk-in, telephone inquiry of customers, and prospectJob Type: Full-timeSalary: ?10,086.00 - ?27,459.63 per monthBenefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Paid sick time

Schedule:

• Morning shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 8718887161