Job Description

Job Title: Customer Service Executive About us
With an aim to build India\xe2\x80\x99s best and largest speciality consumer ecosystem, Burgundy Brand Collective brings together teams of professionals with diverse skills to tell unique stories that we are passionate about. We partner with international speciality and boutique brands looking to build sustainable \xe2\x80\x9ccommunity\xe2\x80\x93centric\xe2\x80\x9d businesses in India. The idea is to inspire and excite a new generation of like-minded, globally-aware and socially-engaged Indians and tell meaningful stories by building brands based on emerging consumer needs in India.
This idea materialized in 2012 by Avani Raheja and Samir Gadhok who began Burgundy by introducing Royce\xe2\x80\x99 Chocolates, a premium store of Japanese culinary excellency in India for the first time. Since then, we have grown to host several speciality brands under our umbrella, including Onitsuka Tiger - a leading Japanese fashion lifestyle brand, Provenance Gifting \xe2\x80\x93 a marketplace of fine food and excellent gifts, Papabubble \xe2\x80\x93 an artistic, youth-oriented global caramel candy brand and The Sunnyside Market which hosts a number of our thematic brands and incubates new retail concepts such as Wander and Good Vibes Only, to name a few. We aim to grow manyfold and tell stories that inspire, celebrate individuality and create memorable experiences through the best-in-class brands. Together, we wish to weave magic in meaningful brands by delivering unparalleled craftsmanship, timeless elegance and exceptional experiences by merging art, innovation and sustainability thereby the becoming best speciality retailer and changing the face of speciality consumerism in
India. :

• Assisting the customer though the buying cycle
• Supporting retail operations, including cash, store operations, inventory management, reporting and merchandising
• Closing and opening of the store responsibly
• Driving store level sales
• Supporting the manager and team
• Managing store assets and equipment
• Maintaining in-store visual merchandise
• Providing feedback and on ground insights

Skills and Experience Desired:

• At least 2 years of experience in Retail sales
• Prior experience with an international fashion brand or a footwear brand
• Customer service orientation
• Comfortable in relevant computer applications
• Knowledge of customer service principles and practices
• Verbal and written communication skills - English
• Team player with good listening skills
• Ability to resolve customer concerns in a diplomatic manner
• Honest, mature and well-organized
• Willingness to work hard, take on a diverse mix of tasks and possess a positive, "can-do" attitude

Qualifications:

• Graduation (Any stream)

Reporting: Store Manager Job Type: Full-time Salary: \xe2\x82\xb920,000.00 - \xe2\x82\xb925,000.00 per month Benefits:

• Health insurance

Shift:

• Rotational shift

Experience:

• Business development: 2 years (Required)
• Lead generation: 2 years (Required)
• Sales: 2 years (Required)

Language:

• English (Required)

Speak with the employer
+91 8657021558