The Resort Sales Executive is responsible for generating and converting leads into confirmed bookings, building strong client relationships, and supporting the resort's overall revenue goals. This includes promoting rooms, banquets, events, and F&B packages to corporate, leisure, and travel segments while ensuring excellent customer service and brand representation.
Key ResponsibilitiesSales & Business Development
Identify and develop new business opportunities in corporate, leisure, MICE, and travel segments.
Conduct sales calls, client visits, and property tours to promote resort offerings.
Maintain strong relationships with travel agents, corporates, event organizers, and online partners (OTAs).
Achieve monthly and annual sales targets through proactive lead generation and conversion.
Client Relationship Management
Handle inquiries and convert them into confirmed bookings through effective communication and follow-up.
Maintain long-term relationships with existing clients to encourage repeat business.
Coordinate with operations teams to ensure client requirements are met during stays or events.
Gather guest and client feedback to enhance service quality.
Promotions & Marketing Support
Support the marketing team in executing promotions, seasonal offers, and digital campaigns.
Represent the resort at trade fairs, exhibitions, and networking events.
Promote packages, festive offers, and special events through outbound sales efforts.
Coordination & Reporting
Coordinate with the Front Office, Banquets, and F&B teams for seamless event and booking execution.
Prepare and maintain daily sales reports, client databases, and pipeline trackers.
Monitor competitor activities, market trends, and pricing to suggest strategies.
Qualifications & Requirements
Bachelor's degree in Hotel Management, Business Administration, or related field.
Strong communication, negotiation, and presentation skills.
Good understanding of sales channels such as corporates, travel agents, and OTAs.
Goal-oriented and capable of working independently with minimal supervision.
Flexible to travel, attend events, and work varied hours including weekends.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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