Sales Executive
Job Description
Job Position :- Sales Executive Location-Delhi Key Responsibilities:
Customer Interaction: Engage with clients to understand and resolve queries related to our software products through various communication channels such as email, chat, and phone.
Problem Resolution: Provide timely and accurate solutions to customer issues, guiding them through troubleshooting steps, and ensuring a positive customer experience.
Product Knowledge: Develop a deep understanding of our software products to effectively communicate features, benefits, and technical details to clients.
Documentation: Maintain detailed and accurate records of customer interactions, feedback, and resolutions in our support system.
Customer Relations: Build and maintain strong relationships with clients, ensuring customer satisfaction and loyalty.
Collaboration: Work closely with the technical support team to escalate complex issues and ensure timely resolutions.
Feedback Collection: Gather and relay customer feedback to the product development team to contribute to product improvement. Job Types: Full-time, Fresher Salary: \xe2\x82\xb910,000.00 - \xe2\x82\xb920,000.00 per month Benefits:
- Cell phone reimbursement
- Monday to Friday
- Day shift
- Fixed shift
- Performance bonus
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Job Detail
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Job IdJD3243059
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear