Handle key customer accounts, showroom walk-in customers, and handle inbound calls and WhatsApp inquiries
Follow up with inbound leads and provide them with all relevant information pertaining to their query
Work with channel partners on assigning and following up for all inbound leads and ensure customer satisfaction for all inbound leads
Generating sales by identifying leads, generating meetings by cold calling and emailing and working with the sales team into converting them into revenue
Completing all the documentation associated with the order, i.e. order tender, technical clarifications and legal documents, etc., and submitting them to the customer within the required time frame
Meeting volume and revenue targets and operating within the agreed pricing and discount framework
Ensure customer satisfaction by providing unparalleled service
Technical Requirements:
Bachelor’s degree in Business, Marketing, Communications, Design, or related field
Working experience in using Microsoft office tools like Excel, Word, and Powerpoint
Experience in using Google products like Gmail, Gdrive, etc
Working experience in professional email writing
Soft Skill Requirements:
Excellent oral and verbal communication, interpersonal, and organizational skills to assist with the process of sales and marketing
Should be street smart with the ability to think on their toes and handle client negotiation
Comfortable with traveling locally and pan India for project requirements
Note: Preference will be provided to candidates with experience in the Wall Finishes / Building Material / Paint Industry and having their own conveyance
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