Job Description

: Position Summary This Sales Development Manager role will be responsible for driving Materials Science Electron Microscopy business growth with focus mainly on SEM and DualBeam customers in India, Bangladesh and Sri Lanka. She/he w

: Position Summary This Sales Development Manager role will be responsible for driving Materials Science Electron Microscopy business growth with focus mainly on SEM and DualBeam customers in India, Bangladesh and Sri Lanka. She/he will work closely with the Materials Science Sales, Marketing, Applications & Service teams to find new business, grow the pipeline, develop customer relationships, create business development strategies, arrange events and technically support the sales team to increase materials science electron microscopy sales in the India region. Job responsibilities will include: Developing successful selling strategies for different products and customers including technical guidance to the sales force and overall product sales strategy for India. Acting as product expert, providing technical expertise to customers and the sales and applications teams mainly for SEM and DualBeam (FIB) systems Helping execute agreed sales strategies and achieve sales targets in India, together with the Asia business development (BD) manager and India sales team. Working to achieve agreed booking and pipeline growth targets and execute marketing plans, while providing regular updates to the business unit and regional management. Supporting the sales team to improve win-rate for SEM and DualBeam opportunities Strong support for the planning, preparation, execution and follow-up of product demonstrations to customers, both in-person and online. Keeping up to date on the latest products and technology, by developing relationships both inside and outside India, including hands-on experience if possible. Understanding competitor products and strategies Giving EM product and technology presentations to customers and explaining about key technologies and product strengths Helping to create optimized configurations and quotes, acquiring needed information from experts around the world, and advising about and responding to tenders. Market research, including participating in microscopy societies and conferences and identifying key opinion leaders Helping with event planning including conferences, workshops and webinars. Explaining new products, workflows and solutions to customers including in the battery, steel, automotive, and coatings industries, as well as to academic researchers. Establishing and maintaining strong relationships with customers to understand their perspective and requirements, both in academia and industry. Working closely with Corporate and Divisional marketing to adapt marketing materials for local use. Helping to train and develop other members of the team. The ideal candidate would have: Deep knowledge of electron microscopy technology and key applications, preferably with experience of using, selecting, purchasing or selling electron microscopy products. Strong background in materials science research, academic or industrial, or good understanding of a range of materials science customer applications. Experience interacting with industrial or academic scientists and researchers Commercial experience in a sales, marketing, or product promotion role or an ability to develop effective sales strategies and position products. Excellent communication skills, both verbal and written, including the ability to explain complex technical concepts, workflows and applications clearly to a range of audiences, to gain trust, to influence and persuade others, to present at conferences, to work well in teams, and to listen and understand customer needs. A university degree or equivalent, preferably a PhD or equivalent self-driven research experience in the field of materials science, metallurgy, electron microscopy, nanotechnology, engineering or similar. A strong drive to achieve results and work to deadlines, and the ability to work under pressure and be accountable. The ability to produce and implement new ideas, and to see new opportunities and effectively realize them. Good organizational, judgement and decision-making skills. Enthusiasm to work with a diverse, cross-functional team across multiple sites, and the ability to persuade, drive action and achieve results. A high level of integrity and a desire to improve customer outcomes and achieve customer satisfaction Be willing to travel up to 70%