Job Description

We are seeking a proactive and detail-oriented

Sales Coordinator

for our

Paper Packaging Division

, who will play a key role in nurturing client relationships and ensuring seamless order processing. The primary responsibility will be to manage communication with existing clients, take regular orders, coordinate with internal teams (production, logistics, accounts), and ensure timely dispatch and delivery of goods.

Key Responsibilities:

Serve as the

main point of contact for existing clients

, maintaining strong and responsive communication.

Take orders

from clients (via call, email, WhatsApp, etc.) and ensure all order details are accurately recorded.

Coordinate internally

with production, dispatch/logistics, and accounts teams to ensure smooth order flow from start to finish. Track each order from confirmation to dispatch and follow up until

final delivery to the customer

. Share dispatch details and tracking info proactively with customers. Handle customer queries, complaints, or delays professionally and provide timely updates. Maintain proper records of orders, invoices, and dispatch timelines. Update the CRM/order management system regularly. Support the sales team with data, order summaries, and client feedback. Identify inactive clients and help in re-engagement initiatives.
Job Type: Full-time

Pay: ?25,000.00 - ?30,000.00 per month

Schedule:

Day shift Morning shift
Experience:

B2B: 2 years (Preferred)
Language:

Hindi (Preferred)
Work Location: In person

Speak with the employer

+91 8088096148