Job Description

28 Jan 2026

Business Unit:

Vivanta Jamshedpur, Golmuri

Department:

Commercial

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.
Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.?
Job Objective

To contribute to Vivanta Jamshedpur's room?division sales by driving corporate room bookings, delivering prompt client coordination, and supporting the sales team to maximize occupancy and revenue.
Essential Job Tasks

Handle corporate room bookings

through timely communication, follow?ups, and confirmations.

Support the sales team

by preparing proposals, contracts, rate sheets, and booking updates.

Maintain accurate records

of inquiries, bookings, and client details in sales systems.

Coordinate with Front Office & Reservations

to ensure smooth check-ins, room allocations, and guest requirements.

Follow up with clients

for revenue opportunities, room blocks, and repeat business.

Assist in preparing sales reports

, occupancy forecasts, and market updates.

Respond promptly to emails and calls

to ensure high service standards and quick turnaround.

Coordinate site visits and client meetings

to showcase rooms and facilities.

Work closely with internal departments

to ensure seamless execution of corporate stays and group movements.

Maintain client relationships

through professional communication and service excellence.

Areas of Responsibility

Drive room?division business

by supporting corporate sales and maximizing room bookings.

Coordinate communication

between clients, Sales, Reservations, and Front Office.

Manage booking requirements

including rate sharing, confirmations, amendments, and follow?ups.

Maintain updated client records

and ensure accurate entry in sales systems.

Assist in preparing reports

related to room revenue, occupancy trends, and client performance.

Ensure seamless guest experience

by coordinating special requests and group room blocks.

Build strong client relationships

to support repeat business and long?term partnerships.

Required Qualifications

Graduation (Any Stream)

or

Higher Secondary (12th Pass)

Hotel Management Degree or Diploma

from a recognized institute

Strong communication and coordination skills

Basic knowledge of hotel operations, preferably in Rooms or Sales

Proficiency in MS Office and email communication

Work Experience

1-2 years of experience

in the hospitality industry

Experience supporting

Sales, Reservations, or Front Office

functions preferred

Familiarity with

room bookings, client coordination, and hotel systems

Experience in interacting with corporate clients is an added advantage

Languages Needed in Position
English - Fluent (spoken and written)

Hindi - Fluent (spoken and written)

Knowledge of any additional regional language (Bengali/Odia) is an added advantage

Key Interfaces- External
Key Interfaces- Internal
Behavioural Competencies
Effective Communication
Resilience
Accountability
Teamwork
Judgement & Analysis
Learning Agility
Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.