Job Description

Hiring for Girdharnagar, Sahibag, Ahmedabad

1. Sales Support & Administration: Provide comprehensive administrative support to the sales team, including scheduling appointments, managing calendars, and organizing travel arrangements if required. Prepare, format, and organize sales presentations, proposals, quotations, and contracts for clients. Maintain and update sales databases, CRM systems (e.g., Salesforce, HubSpot), and customer records with accurate and up-to-date information. Assist in the preparation of sales reports, forecasts, and performance metrics, analyzing data to identify trends and opportunities. Coordinate internal and external sales meetings, prepare agendas, record minutes, and follow up on action items. Manage and maintain sales documentation, including client communications, orders, and invoices, ensuring all records are accurate and accessible. 2. Customer Communication & Relationship Management: Serve as a primary point of contact for customer inquiries regarding products, pricing, order status, and general support via phone, email, and other communication channels. Address customer concerns and complaints effectively and professionally, escalating issues to the sales team or relevant departments when necessary. Build and maintain positive relationships with existing and potential clients, fostering customer satisfaction and loyalty. Provide product information and technical details to customers as requested, especially pertaining to the tools manufactured by the company.

Job Types: Full-time, Permanent

Pay: ₹11,225.45 - ₹70,689.79 per month

Work Location: In person