Job Description

Responsibilities:

Sales Support:

Assist in identifying and researching potential corporate clients, event organizers, and group bookings. Support the sales team in preparing proposals, presentations, and contracts for various events and partnerships. Learn and utilize the hotel/restaurant's CRM system to manage client information and sales leads. Participate in sales calls, site inspections, and client meetings (as appropriate and supervised). Help track sales performance metrics and contribute to sales reports. Assist with follow-up communications to prospective and existing clients. Support the coordination of promotional events and open houses to showcase our facilities.

Marketing Support:

Contribute to the development and execution of social media marketing campaigns across various platforms (e.g., Instagram, Facebook, TikTok, LinkedIn). Support email marketing efforts, including drafting newsletters, promotional offers, and event announcements. Conduct market research to identify trends, competitor activities, and new marketing opportunities within the hospitality sector. Help organize and execute in-house promotional events, themed nights, or special dining experiences. Monitor online reviews and guest feedback, assisting with responses where appropriate. Support the creation of marketing collateral such as flyers, brochures, and menus. Analyze marketing campaign performance and contribute to reports on key metrics.

General Duties:

Maintain a professional and enthusiastic demeanor while representing the restaurant/hotel. Collaborate effectively with various departments, including operations, events, and culinary. Perform administrative tasks as needed to support the Sales & Marketing department. Stay updated on industry trends and best practices in hospitality sales and marketing.

Qualifications:

Currently pursuing a Bachelor's degree in Marketing, Business Administration, Hospitality Management, Communications, or a related field. Strong interest in the restaurant and/or hotel industry. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with social media platforms and digital marketing concepts. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Proactive, self-starter with a positive attitude and willingness to learn. Prior experience in customer service or a hospitality setting is a plus. Knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus. Familiarity with CRM systems or email marketing platforms is a plus.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person