Job Description

Key Responsibilities:

Sales Management: Actively engage with new and existing customers to understand their needs and recommend suitable ceramic and sanitary ware products. Achieve and exceed sales targets and key performance indicators (KPIs). Prepare and deliver compelling sales presentations and product demonstrations to potential clients. Negotiate contracts, pricing, and terms of sale to close deals effectively. Stay informed about market trends, competitor activities, and new product launches to maintain a competitive edge.
Customer Relationship Management: Build and maintain strong, positive relationships with customers, including architects, builders, contractors, and individual homeowners. Serve as the primary point of contact for customer inquiries, feedback, and complaints, ensuring timely and effective resolution. Promote a culture of responsiveness and reliability, ensuring customers feel valued and heard. Conduct follow-ups to ensure customer satisfaction and generate repeat business and referrals. Maintain an accurate and up-to-date customer database and sales records.
Product Knowledge and Communication:
Possess a strong understanding of our full range of ceramic tiles, sanitary ware (WC, sink, basins etc.), and other related items. Effectively communicate the features, benefits, and value proposition of our products to diverse customer segments. Provide expert advice and technical information to assist customers in making informed purchasing decisions.
Required Skills and Qualifications:
Education: A Bachelor's degree in Commerce (B.Com) or any other relevant bachelor's degree is required. Experience: Proven experience in sales and customer relationship management, preferably within the ceramic, sanitary ware, building materials, or a related industry.
Communication: Exceptional verbal and written communication skills with the ability to articulate complex information clearly. Demonstrated ability to build rapport and trust with a wide range of customers. Strong listening skills to understand customer needs and provide tailored solutions. Customer-Centric Mindset: A strong commitment to customer satisfaction and a proactive approach to problem-solving.
Other Skills: Excellent negotiation and closing skills. Ability to work independently and as part of a team. Proficiency in using CRM software and Microsoft Office Suite. Results-oriented with a strong drive to meet and exceed targets.
What We Offer:
Competitive salary with a performance-based incentive structure. Opportunities for professional growth and career advancement. A supportive and collaborative work environment. Training on new products and sales techniques.
Timing:9:30 am-7 pm

Working Days: 6

Experience:2-3 Years

Location: Vesu

Contact: 7984150962

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

English (Preferred)
Work Location: In person

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