Job Description

Job Title SailPoint Developer Production Support


Experience Level 5 Years and above


Job Summary


We are seeking a skilled and proactive SailPoint Developer with strong production support experience to join our Identity and Access Management IAM team. The ideal candidate will have hands-on expertise in SailPoint IdentityIQ or IdentityNow and a solid understanding of IAM principles system integrations and troubleshooting in enterprise environments.


Key Responsibilities


Provide production support for SailPoint IdentityIQ or IdentityNow implementations


Troubleshoot and resolve issues related to provisioning access certifications and policy enforcement


Develop and maintain SailPoint components including rules workflows lifecycle events and connectors


Collaborate with cross-functional teams to integrate SailPoint with external systems using REST or SOAP APIs


Monitor system performance and ensure high availability of IAM services


Participate in incident management root cause analysis and continuous improvement initiatives


Maintain documentation for configurations processes and support procedures


Required Skills and Qualifications


5 or more years of hands-on experience in SailPoint IdentityIQ or IdentityNow development


Strong proficiency in Java Beanshell XML and SQL


Experience with SailPoint rules tasks workflows lifecycle events and connector configuration


Familiarity with REST or SOAP APIs and external system integrations


Solid understanding of IAM concepts including provisioning RBAC SOD access certification and policy enforcement


Experience with Active Directory or LDAP cloud platforms such as AWS and Azure and SSO or SAML or OAuth integrations


Knowledge of version control tools like Git CI or CD tools like Jenkins and ticketing systems like JIRA and ServiceNow


Excellent problem-solving communication and collaboration skills


Preferred Qualifications


SailPoint Certified IdentityIQ or IdentityNow Engineer


Experience working in Agile or Scrum environments


Prior experience in banking healthcare or telecom industries


Familiarity with Identity Governance frameworks and zero trust architecture


Primary Skills


SailPoint IdentityIQ or IdentityNow Development Hands-on experience with core components like rules, workflows, and connectors.


Java, Beanshell, XML, SQL Strong programming and scripting capabilities for customization and troubleshooting.


IAM Concepts Deep understanding of provisioning, RBAC, SOD, access certification, and policy enforcement.


Secondary Skills


Integration Technologies Familiarity with REST/SOAP APIs and external system integrations.


Cloud and Directory Services Experience with Active Directory/LDAP, AWS, Azure, and SSO/SAML/OAuth.


DevOps and Support Tools Knowledge of Git, Jenkins, JIRA, ServiceNow, and Agile/Scrum methodologies.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.



Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.



Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.