Job Description

Job Purpose:

To ensure high standards of cleanliness, hygiene, and guest satisfaction by providing efficient and courteous housekeeping services in guest rooms and assigned hotel areas in line with four-star hotel standards.

Key Responsibilities:

Clean, organize, and maintain guest rooms and bathrooms daily as per SOPs. Make beds, change linens, and replace towels and guest amenities. Dust furniture, vacuum carpets, mop floors, and clean windows/mirrors. Replenish minibar, bathroom supplies, and other in-room items. Handle guest laundry and shoe-shine requests promptly (if applicable). Ensure guest privacy, security, and confidentiality at all times. Respond to guest queries, complaints, and requests courteously and efficiently. Report maintenance issues, damaged items, or unusual guest behavior to the supervisor. Follow proper procedure for lost and found items. Maintain housekeeping trolley, linen supplies, and equipment in good condition. Support deep cleaning tasks and special housekeeping assignments. Coordinate with front office and maintenance teams when needed. Ensure adherence to hotel grooming, hygiene, and safety standards.

Skills & Qualifications:

Minimum SSLC (10th Standard) pass; diploma in housekeeping preferred. 1-2 years of experience in a reputed hotel (preferred). Basic communication skills in English and local language. Physically fit, punctual, and well-groomed. Positive attitude, attention to detail, and guest service orientation. Ability to work in shifts, including weekends and holidays.
Job Type: Full-time

Pay: ?10,000.00 - ?16,000.00 per month

Benefits:

Flexible schedule Food provided
Work Location: In person