Retail Store Manager

Year Bangalore, Karnataka, India

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Job Responsibilities

Managing Planning & Execution of day-day Operations.
Ensure clients are properly greeted upon their arrival.
Ensuring and providing flawless, upscale, professional and high-class guest service experiences.
Analyzing customer feedback and providing strategic direction to continuously improve overall rating.
Responding to guests needs and anticipating their unstated ones.
Roaster Planning, Week-off scheduling.
Contributing to the development of customer satisfaction programs.
Ensure that the financial procedures such as Cash deposit, DSR( Daily Sales Report) are updated on a daily basis.
Motivate the store staff and ensure the growth of the store staff in terms of Skill and position.
Continuous communication with the store staff thru store briefing, training on the offers and promotions, daily sales, Customer grievance.
Ensure that the customer appointments are scheduled accordingly.
Responsible for the achievement of the store targets.
Able to handle customer complaints and grievances.
Ensure the optimum mix of sales through services and membership sales.
Ensuring that the SOP is adhered at the store.

Qualifications

Expertia AI Technologies

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