Summary :
As Retail Head, you will be responsible for leading and motivating a team of retail professionals. You will develop and execute retail strategies that align with the company & overall business goals. You will also ensure that our marketing and advertising campaigns reflect the diversity of our guests.
Essential Duties and Responsibilities :
- Develop and execute retail strategies that align with the company\'s overall business goals.
- Use data and analytics to make informed decisions about pricing, inventory, and marketing.
- Set and track sales goals and ensure that they are met.
- Oversee the development and implementation of marketing and promotional campaigns.
- Manage the inventory and ordering process.
- Train and motivate retail staff.
- Ensure that all retail operations comply with company policies and procedures.
- Represent the company at trade shows and other industry events.
- Stay up-to-date on industry trends and best practices.
- Conduct regular MBWA (managing by walking around) sessions to stay connected with employees and customers.
- Oversee the retail operations of our 3 theme parks and resort.
- Work with the marketing team to develop and execute marketing strategies for our retail operations.
- Monitor the performance of our retail operations and make recommendations for improvement.
- Work with DTC brands and alliances.
- Development and sales of mascots and other characters.
Qualifications:
- 10+ years of experience in organized retail, preferably in a leadership role.
- Strong leadership and communication skills.
- Proven track record of success in increasing sales and improving customer service.
- Experience with retail software and inventory management systems.
- Excellent organizational and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Strategic thinker with a strong understanding of data and analytics.
- Ability to motivate and inspire others.
- Ability to create a positive and productive work environment.
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